Víctimas del odio digital : análisis del discurso de odio en redes sociales desde una perspectiva socioeducativa

This paper analyses the psychological, emotional, and social impact of racist hate speech on social media from the perspective of victims. Through qualitative interviews with affected individuals and expert professionals, the study examines the effects of hate messages on social media on self-esteem...

Descripción completa

Detalles Bibliográficos
Autores: Caja López, Patricia, Gutiérrez Porlán, Isabel, Segura Bernabeu, Domingo
Tipo de recurso: artículo
Fecha de publicación:2025
País:España
Institución:Universidad de Murcia
Repositorio:DIGITUM. Depósito Digital Institucional de la Universidad de Murcia
OAI Identifier:oai:digitum.um.es:10201/179955
Acceso en línea:https://doi.org/10.6018/riite.680071
http://hdl.handle.net/10201/179955
Access Level:acceso abierto
Palabra clave:Ciudadanía digital
Impacto emocional
Redes sociales
Discurso de odio racista
Racist hate speech
Digital citizenship
Emotional impact
Social media
No relacionado con ningún objetivo de desarrollo sostenible
Descripción
Sumario:This paper analyses the psychological, emotional, and social impact of racist hate speech on social media from the perspective of victims. Through qualitative interviews with affected individuals and expert professionals, the study examines the effects of hate messages on social media on self-esteem, mental health, and the exercise of digital citizenship. The main objective is to understand the psychological, emotional, and social consequences that this type of digital violence generates in those affected, as well as to explore the strategies they employ to cope with it and their perception of the effectiveness of the measures offered by digital platforms. The research is based on semi-structured interviews with both victims and professionals who are experts in the field. Through a socio-educational approach, the study aims to delve into aspects such as the perception of digital security, mental health, the exercise of digital citizenship, digital competence, and the assessment of the moderation policies and tools implemented by platforms. This paper offers a comprehensive view of the digital dynamics of hate that affect and increase factors of exclusion, vulnerability, and resistance in both the digital and educational and community environments, with the goal of providing informed proposals for the prevention, intervention, and improvement of virtual environments and coexistence processes.