How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.

This study aims to figure out the antecedents of users' resistance behavior toward facial recognition technology (FRT) in the microfinance platforms of China. We proposed a theoretical model by combining the technology paradox framework and self-efficacy theory. There were 418 valid questionnai...

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Detalles Bibliográficos
Autores: Liu, Aiping, Urquía-Grande, Elena, López Sánchez, Pilar, Rodríguez-López, Angel
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universidad Francisco de Vitoria
Repositorio:DDFV. Repositorio Institucional de la Universidad Francisco de Vitoria
Idioma:inglés
OAI Identifier:oai:ddfv.ufv.es:10641/3023
Acceso en línea:http://hdl.handle.net/10641/3023
Access Level:acceso abierto
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spelling How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.Liu, AipingUrquía-Grande, ElenaLópez Sánchez, PilarRodríguez-López, AngelThis study aims to figure out the antecedents of users' resistance behavior toward facial recognition technology (FRT) in the microfinance platforms of China. We proposed a theoretical model by combining the technology paradox framework and self-efficacy theory. There were 418 valid questionnaires collected via an online survey. This study demonstrates, using structural equation modeling (SEM), that self-efficacy significantly affects technology paradoxes, anxiety, and resistance. Moreover, it suggests that the relationship between technology paradoxes and anxiety varies, and users are more concerned about the dissatisfiers of technology paradoxes (inefficiency and public). Besides, a positive correlation was found between anxiety and resistance. Finally, the results of the mediating effects test show that self-efficacy can not only directly affect resistance, but also indirectly influence it through efficiency, public, and anxiety. This study provides a deeper insight into users' resistance behaviors toward FRT and has significant implications for managers, technology designers, and future researchers.20222022-01-0120222022-01-01journal articlehttp://purl.org/coar/resource_type/c_6501SMURhttp://purl.org/coar/version/c_71e4c1898caa6e32info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10641/3023reponame:DDFV. Repositorio Institucional de la Universidad Francisco de Vitoriainstname:Universidad Francisco de VitoriaInglésengopen accesshttp://purl.org/coar/access_right/c_abf2Atribución-NoComercial-SinDerivadas 3.0 Españahttp://creativecommons.org/licenses/by-nc-nd/3.0/es/info:eu-repo/semantics/openAccessoai:ddfv.ufv.es:10641/30232026-06-11T12:44:57Z
dc.title.none.fl_str_mv How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
title How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
spellingShingle How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
Liu, Aiping
title_short How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
title_full How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
title_fullStr How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
title_full_unstemmed How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
title_sort How technology paradoxes and self-efficacy affect the resistance of facial recognition technology in online microfinance platforms: Evidence from China.
dc.creator.none.fl_str_mv Liu, Aiping
Urquía-Grande, Elena
López Sánchez, Pilar
Rodríguez-López, Angel
author Liu, Aiping
author_facet Liu, Aiping
Urquía-Grande, Elena
López Sánchez, Pilar
Rodríguez-López, Angel
author_role author
author2 Urquía-Grande, Elena
López Sánchez, Pilar
Rodríguez-López, Angel
author2_role author
author
author
dc.contributor.none.fl_str_mv
description This study aims to figure out the antecedents of users' resistance behavior toward facial recognition technology (FRT) in the microfinance platforms of China. We proposed a theoretical model by combining the technology paradox framework and self-efficacy theory. There were 418 valid questionnaires collected via an online survey. This study demonstrates, using structural equation modeling (SEM), that self-efficacy significantly affects technology paradoxes, anxiety, and resistance. Moreover, it suggests that the relationship between technology paradoxes and anxiety varies, and users are more concerned about the dissatisfiers of technology paradoxes (inefficiency and public). Besides, a positive correlation was found between anxiety and resistance. Finally, the results of the mediating effects test show that self-efficacy can not only directly affect resistance, but also indirectly influence it through efficiency, public, and anxiety. This study provides a deeper insight into users' resistance behaviors toward FRT and has significant implications for managers, technology designers, and future researchers.
publishDate 2022
dc.date.none.fl_str_mv 2022
2022-01-01
2022
2022-01-01
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
SMUR
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dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10641/3023
url http://hdl.handle.net/10641/3023
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
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Atribución-NoComercial-SinDerivadas 3.0 España
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dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
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Atribución-NoComercial-SinDerivadas 3.0 España
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eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:DDFV. Repositorio Institucional de la Universidad Francisco de Vitoria
instname:Universidad Francisco de Vitoria
instname_str Universidad Francisco de Vitoria
reponame_str DDFV. Repositorio Institucional de la Universidad Francisco de Vitoria
collection DDFV. Repositorio Institucional de la Universidad Francisco de Vitoria
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