Multivariate Six Sigma: A case study in an outpatient pharmaceutical care unit
[EN] Six Sigma strategies for process improvement are widely used in industry and manufactur-ing. The spreading tendency to gather process data about hospital activity is leading to anincrease of process improvement projects in the healthcare context. The complexity of thesedatabases requires upgrad...
| Autores: | , , , |
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| Formato: | artículo |
| Fecha de publicación: | 2022 |
| País: | España |
| Recursos: | Universitat Politècnica de València (UPV) |
| Repositorio: | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| Idioma: | inglés |
| OAI Identifier: | oai:riunet.upv.es:10251/193122 |
| Acesso em linha: | https://riunet.upv.es/handle/10251/193122 |
| Access Level: | acceso abierto |
| Palavra-chave: | Multivariate Six Sigma Healthcare Process improvement PLS Pharmaceutical care ESTADISTICA E INVESTIGACION OPERATIVA 03.- Garantizar una vida saludable y promover el bienestar para todos y todas en todas las edades |
| Resumo: | [EN] Six Sigma strategies for process improvement are widely used in industry and manufactur-ing. The spreading tendency to gather process data about hospital activity is leading to anincrease of process improvement projects in the healthcare context. The complexity of thesedatabases requires upgrading the classical statistical Six Sigma toolkit. In this paper we pre-sent a Six Sigma project carried out in an Outpatient Pharmaceutical Care Unit at HospitalUniversitario Doctor Peset in Valencia (Spain), where we illustrate the benefits of usinglatent variables-based models, specifically Partial Least Squares Regression (PLS), integratingthem into the DMAIC phases of the project. |
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