Tourism ambassadors as special destination image inducers

The image of destinations is a key factor when it comes to positioning and attracting the attention and interest of potential tourists. That being, the subject matter is relevant to experts and academics as well as destination managers looking for new alternatives to generate greater impact and infl...

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Detalles Bibliográficos
Autores: Morand, Jean Claude, Cardoso, Lucília, Matos Pereira, Alexandra, Araújo Vila, Noelia, Goretti Feijó de Almeida, Giovana
Tipo de recurso: artículo
Fecha de publicación:2021
País:España
Institución:Universidad de Huelva (UHU)
Repositorio:Arias Montano. Repositorio Institucional de la Universidad de Huelva
Idioma:inglés
OAI Identifier:oai:ariasmontano.uhu.es:10272/19960
Acceso en línea:http://hdl.handle.net/10272/19960
Access Level:acceso abierto
Palabra clave:Ambassadeurs Savoie Mont Blanc
Brand awareness
Destination brand image
Destination imagery
Tourism ambassadors
Conocimiento de la marca
Imagen de marca de destino
Embajadores de turismo
Imágenes de destino
Descripción
Sumario:The image of destinations is a key factor when it comes to positioning and attracting the attention and interest of potential tourists. That being, the subject matter is relevant to experts and academics as well as destination managers looking for new alternatives to generate greater impact and influence. Today, the use of information and communication technologies (ICT) is widespread in all areas of life, being also useful and fully adopted in tourism image projections, mainly through social networks. Accordingly, this article focuses on the figure of the tourism ambassador as a diffuser or enhancer of the image of a tourism destination, particularly through the use of an appropriate web platform created by the French tourism destination authority—the Ambassadeurs Savoie Mont Blanc. To understand the repercussions of this initiative, a content analysis of its official Facebook page is made, studying variables such as fans, content and engagement