Designing, making, and validating accessible products and services

Participatory accessibility, i.e., the involvement of users in the design, making, and validation of accessible products and services, has been encouraged under the premise that it would ultimately prove beneficial both in terms of usability and user satisfaction. This article examines the role of u...

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Detalles Bibliográficos
Autores: Arias Badia, Blanca, Bestard-Bou, Joan Josep, Hermosa-Ramírez, Irene
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10230/60570
Acceso en línea:http://hdl.handle.net/10230/60570
http://dx.doi.org/10.47476/jat.v5i2.2022.229
Access Level:acceso abierto
Palabra clave:Participatory accessibility
Accessibility validation
Accessibility consultancy
Users’ professionalisation
Persons with disabilities
Disabled people organisations
Cosultancy
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spelling Designing, making, and validating accessible products and servicesArias Badia, BlancaBestard-Bou, Joan JosepHermosa-Ramírez, IreneParticipatory accessibilityAccessibility validationAccessibility consultancyUsers’ professionalisationPersons with disabilitiesDisabled people organisationsCosultancyParticipatory accessibility, i.e., the involvement of users in the design, making, and validation of accessible products and services, has been encouraged under the premise that it would ultimately prove beneficial both in terms of usability and user satisfaction. This article examines the role of users and Disabled People Organisations (DPOs) in the design and validation of access services by providing the results of four in-depth interviews with representatives of non-profit organisations active in Catalonia. The main topics covered in the interviews include users’ views on design, production, and validation processes, the training and professionalisation of user consultants and validators, and users’ input on standards. The results show that users are mainly involved in validation actions today. They are only rarely considered in early stages of the production chain. DPOs see the occasional exceptions to this trend as a positive indicator that processes may change in the near future. They demand the true integration of persons with disabilities in all the links in the production chain and, crucially, in management positions, as the only way to effectively cater for users’ needs.European Association for Studies in Screen Translation (ESIST)202420242022info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttp://hdl.handle.net/10230/60570http://dx.doi.org/10.47476/jat.v5i2.2022.229reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)InglésJournal of Audiovisual Translation. 2022 Dec 21;5(2):57–75©2022 Arias-Badia, Bestard-Bou & Hermosa-Ramírez. This is an open access article distributed under the terms of the Creative Commons Attribution License. This allows for unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.http://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:recercat.cat:10230/605702026-05-29T05:05:01Z
dc.title.none.fl_str_mv Designing, making, and validating accessible products and services
title Designing, making, and validating accessible products and services
spellingShingle Designing, making, and validating accessible products and services
Arias Badia, Blanca
Participatory accessibility
Accessibility validation
Accessibility consultancy
Users’ professionalisation
Persons with disabilities
Disabled people organisations
Cosultancy
title_short Designing, making, and validating accessible products and services
title_full Designing, making, and validating accessible products and services
title_fullStr Designing, making, and validating accessible products and services
title_full_unstemmed Designing, making, and validating accessible products and services
title_sort Designing, making, and validating accessible products and services
dc.creator.none.fl_str_mv Arias Badia, Blanca
Bestard-Bou, Joan Josep
Hermosa-Ramírez, Irene
author Arias Badia, Blanca
author_facet Arias Badia, Blanca
Bestard-Bou, Joan Josep
Hermosa-Ramírez, Irene
author_role author
author2 Bestard-Bou, Joan Josep
Hermosa-Ramírez, Irene
author2_role author
author
dc.subject.none.fl_str_mv Participatory accessibility
Accessibility validation
Accessibility consultancy
Users’ professionalisation
Persons with disabilities
Disabled people organisations
Cosultancy
topic Participatory accessibility
Accessibility validation
Accessibility consultancy
Users’ professionalisation
Persons with disabilities
Disabled people organisations
Cosultancy
description Participatory accessibility, i.e., the involvement of users in the design, making, and validation of accessible products and services, has been encouraged under the premise that it would ultimately prove beneficial both in terms of usability and user satisfaction. This article examines the role of users and Disabled People Organisations (DPOs) in the design and validation of access services by providing the results of four in-depth interviews with representatives of non-profit organisations active in Catalonia. The main topics covered in the interviews include users’ views on design, production, and validation processes, the training and professionalisation of user consultants and validators, and users’ input on standards. The results show that users are mainly involved in validation actions today. They are only rarely considered in early stages of the production chain. DPOs see the occasional exceptions to this trend as a positive indicator that processes may change in the near future. They demand the true integration of persons with disabilities in all the links in the production chain and, crucially, in management positions, as the only way to effectively cater for users’ needs.
publishDate 2022
dc.date.none.fl_str_mv 2022
2024
2024
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/10230/60570
http://dx.doi.org/10.47476/jat.v5i2.2022.229
url http://hdl.handle.net/10230/60570
http://dx.doi.org/10.47476/jat.v5i2.2022.229
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv Journal of Audiovisual Translation. 2022 Dec 21;5(2):57–75
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv European Association for Studies in Screen Translation (ESIST)
publisher.none.fl_str_mv European Association for Studies in Screen Translation (ESIST)
dc.source.none.fl_str_mv reponame:Recercat. Dipósit de la Recerca de Catalunya
instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
instname_str Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
reponame_str Recercat. Dipósit de la Recerca de Catalunya
collection Recercat. Dipósit de la Recerca de Catalunya
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