Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments

Artificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organization...

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Detalles Bibliográficos
Autores: Criado Grande, Juan Ignacio, Zarate Alcarazo, Lucía O. de
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/703171
Acceso en línea:http://hdl.handle.net/10486/703171
https://dx.doi.org/10.1016/j.giq.2022.101688
Access Level:acceso abierto
Palabra clave:Technological frames
Artificial Intelligence
Chief Information Officers
Public administration
Governance
Exploratory research
Derecho
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spelling Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governmentsCriado Grande, Juan IgnacioZarate Alcarazo, Lucía O. deTechnological framesArtificial IntelligenceChief Information OfficersPublic administrationGovernanceExploratory researchDerechoArtificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organizations, we consider that the assumptions, expectations, and knowledge (technological frames) of those in charge (CIOs) of designing AI strategies are guiding the future of these emerging systems in the public sector. In this study, we focus on the technological frames of CIOs in the largest Spanish local governments. Based on a survey administered to CIOs leading IT departments, this article presents original data about their technological frames on AI. Our results: (1) provide insights about how CIOs tend to focus on the technological features of AI implementation while often overlook some of the social, political, and ethical challenges in the public sector; (2) expand the theory on AI by enabling the construction of propositions and testable hypotheses for future research in the field. Therefore, the comparative study of technological frames will be key to successfully design and implement AI policies and strategies in the public sector and to tackle future challenges and opportunitiesThis study was supported by the Research Programme H2019-HUM 5699 (On Trust-cm), Madrid Regional Research eAgency and European Social FundElsevierDepartamento de Ciencia Política y Relaciones InternacionalesFacultad de Derecho20222022-03-21research articlehttp://purl.org/coar/resource_type/c_2df8fbb1VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10486/703171https://dx.doi.org/10.1016/j.giq.2022.101688reponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/7031712026-06-23T12:46:27Z
dc.title.none.fl_str_mv Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
title Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
spellingShingle Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
Criado Grande, Juan Ignacio
Technological frames
Artificial Intelligence
Chief Information Officers
Public administration
Governance
Exploratory research
Derecho
title_short Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
title_full Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
title_fullStr Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
title_full_unstemmed Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
title_sort Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments
dc.creator.none.fl_str_mv Criado Grande, Juan Ignacio
Zarate Alcarazo, Lucía O. de
author Criado Grande, Juan Ignacio
author_facet Criado Grande, Juan Ignacio
Zarate Alcarazo, Lucía O. de
author_role author
author2 Zarate Alcarazo, Lucía O. de
author2_role author
dc.contributor.none.fl_str_mv Departamento de Ciencia Política y Relaciones Internacionales
Facultad de Derecho
dc.subject.none.fl_str_mv Technological frames
Artificial Intelligence
Chief Information Officers
Public administration
Governance
Exploratory research
Derecho
topic Technological frames
Artificial Intelligence
Chief Information Officers
Public administration
Governance
Exploratory research
Derecho
description Artificial Intelligence (AI) policies and strategies have been designed and adopted in the public sector during the last few years, with Chief Information Officers (CIOs) playing a key role. Using socio-cognitive and institutional approaches on Information Technologies (ITs) in (public) organizations, we consider that the assumptions, expectations, and knowledge (technological frames) of those in charge (CIOs) of designing AI strategies are guiding the future of these emerging systems in the public sector. In this study, we focus on the technological frames of CIOs in the largest Spanish local governments. Based on a survey administered to CIOs leading IT departments, this article presents original data about their technological frames on AI. Our results: (1) provide insights about how CIOs tend to focus on the technological features of AI implementation while often overlook some of the social, political, and ethical challenges in the public sector; (2) expand the theory on AI by enabling the construction of propositions and testable hypotheses for future research in the field. Therefore, the comparative study of technological frames will be key to successfully design and implement AI policies and strategies in the public sector and to tackle future challenges and opportunities
publishDate 2022
dc.date.none.fl_str_mv 2022
2022-03-21
dc.type.none.fl_str_mv research article
http://purl.org/coar/resource_type/c_2df8fbb1
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10486/703171
https://dx.doi.org/10.1016/j.giq.2022.101688
url http://hdl.handle.net/10486/703171
https://dx.doi.org/10.1016/j.giq.2022.101688
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:Biblos-e Archivo. Repositorio Institucional de la UAM
instname:Universidad Autónoma de Madrid
instname_str Universidad Autónoma de Madrid
reponame_str Biblos-e Archivo. Repositorio Institucional de la UAM
collection Biblos-e Archivo. Repositorio Institucional de la UAM
repository.name.fl_str_mv
repository.mail.fl_str_mv
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