How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.

The impact of privatization on public service quality is an enduring issue in public policy and management. Advocates of privatization suggest that market forces prompt private firms to provide better quality services, while opponents point towards the potential for quality to be traded off against...

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Detalles Bibliográficos
Autores: Alonso Alonso, José Manuel, Andrews, Rhys
Tipo de recurso: artículo
Fecha de publicación:2016
País:España
Institución:Universidad de Cantabria (UC)
Repositorio:UCrea Repositorio Abierto de la Universidad de Cantabria
Idioma:inglés
OAI Identifier:oai:repositorio.unican.es:10902/11296
Acceso en línea:http://hdl.handle.net/10902/11296
Access Level:acceso abierto
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spelling How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.Alonso Alonso, José ManuelAndrews, RhysThe impact of privatization on public service quality is an enduring issue in public policy and management. Advocates of privatization suggest that market forces prompt private firms to provide better quality services, while opponents point towards the potential for quality to be traded off against profits. Drawing on incomplete contract and capability theories, we explore a more nuanced possibility: that private providers of public services perform better on dimensions of public service quality that are easier to measure and monitor, and vice versa. Using panel data on service quality in prisons in England and Wales in the period 1998 to 2012, we find that privately managed prisons do perform better on dimensions of quality, such as confinement conditions and prisoner activity, which are more easily measured, whereas public prisons perform better on dimensions of quality, such as levels of order and prisoner safety, which are less easily measured and managed.Taylor and FrancisUniversidad de Cantabria20162016-01-01journal articlehttp://purl.org/coar/resource_type/c_6501NAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/articlehttp://hdl.handle.net/10902/11296International Public Management Journal, 19(2), pages 235-263reponame:UCrea Repositorio Abierto de la Universidad de Cantabriainstname:Universidad de Cantabria (UC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:repositorio.unican.es:10902/112962026-06-02T12:39:31Z
dc.title.none.fl_str_mv How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
title How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
spellingShingle How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
Alonso Alonso, José Manuel
title_short How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
title_full How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
title_fullStr How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
title_full_unstemmed How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
title_sort How privatization affects public service quality: an empirical analysis of prisons in England and Wales, 1998-2012.
dc.creator.none.fl_str_mv Alonso Alonso, José Manuel
Andrews, Rhys
author Alonso Alonso, José Manuel
author_facet Alonso Alonso, José Manuel
Andrews, Rhys
author_role author
author2 Andrews, Rhys
author2_role author
dc.contributor.none.fl_str_mv Universidad de Cantabria
description The impact of privatization on public service quality is an enduring issue in public policy and management. Advocates of privatization suggest that market forces prompt private firms to provide better quality services, while opponents point towards the potential for quality to be traded off against profits. Drawing on incomplete contract and capability theories, we explore a more nuanced possibility: that private providers of public services perform better on dimensions of public service quality that are easier to measure and monitor, and vice versa. Using panel data on service quality in prisons in England and Wales in the period 1998 to 2012, we find that privately managed prisons do perform better on dimensions of quality, such as confinement conditions and prisoner activity, which are more easily measured, whereas public prisons perform better on dimensions of quality, such as levels of order and prisoner safety, which are less easily measured and managed.
publishDate 2016
dc.date.none.fl_str_mv 2016
2016-01-01
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10902/11296
url http://hdl.handle.net/10902/11296
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Taylor and Francis
publisher.none.fl_str_mv Taylor and Francis
dc.source.none.fl_str_mv International Public Management Journal, 19(2), pages 235-263
reponame:UCrea Repositorio Abierto de la Universidad de Cantabria
instname:Universidad de Cantabria (UC)
instname_str Universidad de Cantabria (UC)
reponame_str UCrea Repositorio Abierto de la Universidad de Cantabria
collection UCrea Repositorio Abierto de la Universidad de Cantabria
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