Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes

People-centred integrated care is an acknowledged approach to improve the quality and effectiveness of health systems in delivering care around people's needs and preferences. Nevertheless, more guidance on how to effectively design, implement and evaluate the care process of people-centred...

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Detalhes bibliográficos
Autores: Cash-Gibson, Lucinda, 1984-, Tigova, Olena, Alonso, Albert, Binkley, George, Rosenmöller, Magda
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2019
País:España
Recursos:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10230/55483
Acesso em linha:http://hdl.handle.net/10230/55483
http://dx.doi.org/10.5334/ijic.4178
Access Level:acceso abierto
Palavra-chave:Delivery of health care
Framework
Integrated care
Management
People centeredness
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spelling Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processesCash-Gibson, Lucinda, 1984-Tigova, OlenaAlonso, AlbertBinkley, GeorgeRosenmöller, MagdaDelivery of health careFrameworkIntegrated careManagementPeople centerednessPeople-centred integrated care is an acknowledged approach to improve the quality and effectiveness of health systems in delivering care around people's needs and preferences. Nevertheless, more guidance on how to effectively design, implement and evaluate the care process of people-centred integrated care services is needed. Under Project INTEGRATE, a framework was developed to guide managers in the assessment, transformation and delivery of these health service innovations. The framework is a product of the synthesis of operations, service and project management literature, relevant health care literature, and the analysis of four good practice integrated care case studies analysed under Project INTEGRATE. A first iteration of the framework was developed and then applied to one of the integrated care case studies to test its validity and utility. The tool combines a number of important considerations and criteria that have not been previously included in integrated care assessment frameworks, allowing for a pragmatic and comprehensive analysis of the care process. This framework can be used as a stand-alone or combined tool to guide managers to plan and evaluate the care process design of people-centred integrated care services; future work should apply this tool to other settings.At the time of developing the original framework as a Project INTEGRATE deliverable and the first draft of this manuscript LCG and OT were based at IESE Business School’s Center for Research in Health care Innovation Management, Barcelona, Spain. The authors would like to acknowledge Jaume Ribera, Professor of Operations Management and Co-Director of the Center for Research in Health care Innovation Management at IESE Business School, Spain for his expert advice on operations, service and project management literature to review. As well as Nadine Kubesch for her work on the review of the four case studies as part of the Hospital Clínic/FCRB project team. The authors would also like to acknowledgement all Project INTEGRATE partners for their collaborative efforts throughout the project: Charite- Universitatsmedizin Berlin (Charite); Fundacio Clinic per a la Recerca Biomedica (Hospital Clínic); Stichtig Katholieke Universiteit Brabant Van Tilburg; Karolinska Institutet; Vrije Universiteit Brussel, Stiftelsen SINTEF, University of Tartu/Tartu Ulikool, Universita Della Svizzera Italiana and International Foundation for Integrated Care (IFIC). This original work is supported by the European Commission – 7th Framework Programme, Project INTEGRATE: “Benchmarking Integrated Care for better Management of Chronic and Age-related Conditions in Europe”. Grant Agreement No 305821.Ubiquity Press202320232019info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttp://hdl.handle.net/10230/55483http://dx.doi.org/10.5334/ijic.4178reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)InglésInternational Journal of Integrated Care. 2019 Feb 01;19(1):3info:eu-repo/grantAgreement/EC/FP7/305821© 2019 The Author(s). This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. See http://creativecommons.org/licenses/by/4.0/http://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:recercat.cat:10230/554832026-05-29T05:05:01Z
dc.title.none.fl_str_mv Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
title Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
spellingShingle Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
Cash-Gibson, Lucinda, 1984-
Delivery of health care
Framework
Integrated care
Management
People centeredness
title_short Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
title_full Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
title_fullStr Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
title_full_unstemmed Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
title_sort Project integrate: developing a framework to guide design, implementation and evaluation of people-centred integrated care processes
dc.creator.none.fl_str_mv Cash-Gibson, Lucinda, 1984-
Tigova, Olena
Alonso, Albert
Binkley, George
Rosenmöller, Magda
author Cash-Gibson, Lucinda, 1984-
author_facet Cash-Gibson, Lucinda, 1984-
Tigova, Olena
Alonso, Albert
Binkley, George
Rosenmöller, Magda
author_role author
author2 Tigova, Olena
Alonso, Albert
Binkley, George
Rosenmöller, Magda
author2_role author
author
author
author
dc.subject.none.fl_str_mv Delivery of health care
Framework
Integrated care
Management
People centeredness
topic Delivery of health care
Framework
Integrated care
Management
People centeredness
description People-centred integrated care is an acknowledged approach to improve the quality and effectiveness of health systems in delivering care around people's needs and preferences. Nevertheless, more guidance on how to effectively design, implement and evaluate the care process of people-centred integrated care services is needed. Under Project INTEGRATE, a framework was developed to guide managers in the assessment, transformation and delivery of these health service innovations. The framework is a product of the synthesis of operations, service and project management literature, relevant health care literature, and the analysis of four good practice integrated care case studies analysed under Project INTEGRATE. A first iteration of the framework was developed and then applied to one of the integrated care case studies to test its validity and utility. The tool combines a number of important considerations and criteria that have not been previously included in integrated care assessment frameworks, allowing for a pragmatic and comprehensive analysis of the care process. This framework can be used as a stand-alone or combined tool to guide managers to plan and evaluate the care process design of people-centred integrated care services; future work should apply this tool to other settings.
publishDate 2019
dc.date.none.fl_str_mv 2019
2023
2023
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/10230/55483
http://dx.doi.org/10.5334/ijic.4178
url http://hdl.handle.net/10230/55483
http://dx.doi.org/10.5334/ijic.4178
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv International Journal of Integrated Care. 2019 Feb 01;19(1):3
info:eu-repo/grantAgreement/EC/FP7/305821
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Ubiquity Press
publisher.none.fl_str_mv Ubiquity Press
dc.source.none.fl_str_mv reponame:Recercat. Dipósit de la Recerca de Catalunya
instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
instname_str Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
reponame_str Recercat. Dipósit de la Recerca de Catalunya
collection Recercat. Dipósit de la Recerca de Catalunya
repository.name.fl_str_mv
repository.mail.fl_str_mv
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