Algoritmo para la asignación de actividades de mantenimiento utilizando la gestión de conocimiento

[EN] The present study focuses on generating a methodological proposal for the allocation of human resources in the execution of maintenance tasks. This considers the implementation of an algorithm that assumes a set of maintenance activities (tasks or resources), a set of maintenance personnel (age...

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Detalles Bibliográficos
Autores: García-García, Cristian, Vergara-Paredes, Mary, Rivas Echeverria, Francklin, Camacho, Franklin, Cárcel-Carrasco, Javier|||0000-0003-2776-533X
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:español
OAI Identifier:oai:riunet.upv.es:10251/200421
Acceso en línea:https://riunet.upv.es/handle/10251/200421
Access Level:acceso abierto
Palabra clave:Factor humano
Asignación de recursos
Mantenimiento industrial
Human factor
Resource allocation
Industrial maintenance
CONSTRUCCIONES ARQUITECTONICAS
Descripción
Sumario:[EN] The present study focuses on generating a methodological proposal for the allocation of human resources in the execution of maintenance tasks. This considers the implementation of an algorithm that assumes a set of maintenance activities (tasks or resources), a set of maintenance personnel (agents), a plausibility relationship over resources, a hierarchical relationship over agents and the preference that Agents have about resources. These assumptions lead to a hierarchy of personnel and identification of critical tasks. These hierarchy of personnel takes the management of knowledge as a fundamental part since; the maintenance function requires very specific technical knowledge, normally tacitly stored among the personnel operating in these areas. The methodology is complemented by a new hierarchy of tasks using the methodology of analysis of failure modes, effects and criticality (AMFE). The results applied to a fleet of vehicles show that other assumptions are needed to obtain reasonable and fair criteria in the allocation of maintenance tasks, which are considered as weightings in a knowledge management function that include: Professional experience criteria, experience in the company, talent and self-training.