Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing

Purpose: This study aims to analyse the benefits of PSS for interested parties in remanufacturing, including manufacturing companies, original equipment manufacturers, and customers. Existing studies examining the Product-Service System (PSS) focus on the relationship between two parties, either bet...

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Detalles Bibliográficos
Autor: Priyono, Anjar
Tipo de recurso: artículo
Fecha de publicación:2017
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/104853
Acceso en línea:https://hdl.handle.net/2117/104853
https://dx.doi.org/10.3926/jiem.2050
Access Level:acceso abierto
Palabra clave:Production (Economic theory)--Environmental aspects
Remanufacture
Product service system
Sustainability
Operations management
Environmental issues
Reverse logistics
Producció -- Aspectes ambientals
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
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spelling Understanding the Benefits of Product-Service Systems for Parties Involved in RemanufacturingPriyono, AnjarProduction (Economic theory)--Environmental aspectsRemanufactureProduct service systemSustainabilityOperations managementEnvironmental issuesReverse logisticsProducció -- Aspectes ambientalsÀrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacionsPurpose: This study aims to analyse the benefits of PSS for interested parties in remanufacturing, including manufacturing companies, original equipment manufacturers, and customers. Existing studies examining the Product-Service System (PSS) focus on the relationship between two parties, either between Original Equipment Manufacturers (OEMs) and customers, or between remanufacturers with customers. This study attempts to fill a gap by investigating how the PSS benefits OEMs, remanufacturers and customers. Design/methodology/approach: This research used a case study method to examine the practical application of PSS in remanufacturing companies. A qualitative approach was employed to analyse emerging phenomena in the case companies, and the researcher collaborated with the involved parties to create new knowledge. Thus, this research study can offer theoretical as well as practical insights. Findings: All parties involved in PSS consistently gain benefit from adopting the practice. From the perspective of remanufacturers, the major benefit of adopting PSS is that it can help reduce uncertainties regarding the timing, quantity and quality of returned cores. Due to these reduced uncertainties, remanufacturers benefit from higher profitability and more environmentally friendly products. These benefits have multiplier effects on both customers and OEMs. Practical implications: This study offers benefits to remanufacturing managers in the sense that it provides guidance for them to better manage remanufacturing operations so that they become more environmentally friendly and profitable. Originality/value: This study represents the first time that the benefits of PSS in supporting remanufacturing have been viewed from an integrative perspective – i.e. manufacturers, remanufacturers, and customers.Peer ReviewedOmniaScience20172017-05-0120172017-05-25journal articlehttp://purl.org/coar/resource_type/c_6501NAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2117/104853https://dx.doi.org/10.3926/jiem.2050reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution-NonCommercial 3.0 Spainhttp://creativecommons.org/licenses/by-nc/3.0/es/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/1048532026-05-27T15:37:01Z
dc.title.none.fl_str_mv Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
title Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
spellingShingle Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
Priyono, Anjar
Production (Economic theory)--Environmental aspects
Remanufacture
Product service system
Sustainability
Operations management
Environmental issues
Reverse logistics
Producció -- Aspectes ambientals
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
title_short Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
title_full Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
title_fullStr Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
title_full_unstemmed Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
title_sort Understanding the Benefits of Product-Service Systems for Parties Involved in Remanufacturing
dc.creator.none.fl_str_mv Priyono, Anjar
author Priyono, Anjar
author_facet Priyono, Anjar
author_role author
dc.subject.none.fl_str_mv Production (Economic theory)--Environmental aspects
Remanufacture
Product service system
Sustainability
Operations management
Environmental issues
Reverse logistics
Producció -- Aspectes ambientals
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
topic Production (Economic theory)--Environmental aspects
Remanufacture
Product service system
Sustainability
Operations management
Environmental issues
Reverse logistics
Producció -- Aspectes ambientals
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
description Purpose: This study aims to analyse the benefits of PSS for interested parties in remanufacturing, including manufacturing companies, original equipment manufacturers, and customers. Existing studies examining the Product-Service System (PSS) focus on the relationship between two parties, either between Original Equipment Manufacturers (OEMs) and customers, or between remanufacturers with customers. This study attempts to fill a gap by investigating how the PSS benefits OEMs, remanufacturers and customers. Design/methodology/approach: This research used a case study method to examine the practical application of PSS in remanufacturing companies. A qualitative approach was employed to analyse emerging phenomena in the case companies, and the researcher collaborated with the involved parties to create new knowledge. Thus, this research study can offer theoretical as well as practical insights. Findings: All parties involved in PSS consistently gain benefit from adopting the practice. From the perspective of remanufacturers, the major benefit of adopting PSS is that it can help reduce uncertainties regarding the timing, quantity and quality of returned cores. Due to these reduced uncertainties, remanufacturers benefit from higher profitability and more environmentally friendly products. These benefits have multiplier effects on both customers and OEMs. Practical implications: This study offers benefits to remanufacturing managers in the sense that it provides guidance for them to better manage remanufacturing operations so that they become more environmentally friendly and profitable. Originality/value: This study represents the first time that the benefits of PSS in supporting remanufacturing have been viewed from an integrative perspective – i.e. manufacturers, remanufacturers, and customers.
publishDate 2017
dc.date.none.fl_str_mv 2017
2017-05-01
2017
2017-05-25
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/104853
https://dx.doi.org/10.3926/jiem.2050
url https://hdl.handle.net/2117/104853
https://dx.doi.org/10.3926/jiem.2050
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv OmniaScience
publisher.none.fl_str_mv OmniaScience
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15.300719

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