Corporate reputation and CSR reporting to stakeholders: Gaps in the literature and future lines of research

ABSTRACT: Purpose - The purpose of this paper is to provide a literature review of the underdeveloped stream of research that analyses corporate reputation as an outcome of corporate social responsibility (CSR) reporting. Design/methodology/approach - The author systematically reviews the theoretica...

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Detalles Bibliográficos
Autor: Pérez Ruiz, Andrea|||0000-0003-3521-1783
Tipo de recurso: artículo
Fecha de publicación:2015
País:España
Institución:Universidad de Cantabria (UC)
Repositorio:UCrea Repositorio Abierto de la Universidad de Cantabria
Idioma:inglés
OAI Identifier:oai:repositorio.unican.es:10902/9508
Acceso en línea:http://hdl.handle.net/10902/9508
Access Level:acceso abierto
Palabra clave:CSR
Stakeholders
Reporting
Reputation
Transparency
Information quantity
Information quality
Descripción
Sumario:ABSTRACT: Purpose - The purpose of this paper is to provide a literature review of the underdeveloped stream of research that analyses corporate reputation as an outcome of corporate social responsibility (CSR) reporting. Design/methodology/approach - The author systematically reviews the theoretical and empirical literature on the CSR reporting-reputation relationship, identify several gaps in the body of knowledge and provide new lines of study to develop this relevant stream of research. Findings - The literature review demonstrates that CSR reporting is especially useful to generate corporate reputation. The justification for this idea is provided by as many as five theoretical approaches, while the management of corporate transparency, information quantity and information quality is shown to be crucial to the success of CSR reporting. Originality/value - The value of the paper resides in making the rather underdeveloped, heterogeneous and inconclusive literature on the CSR reporting-reputation link more accessible to CSR reporting scholars and practitioners. At the same time, suggestions are provided for future research that would contribute to improving the knowledge on the relationship between CSR reporting and corporate reputation.