User anonymity versus identification in computer-supported collaborative learning: comparing learners' preferences and behaviors

Previous research on the effect of anonymity on computer-supported collaborative learning has reported mostly positive results, as well as some negative results. Scholars have indicated that anonymity can promote more participation among members; however, it can also promote off-task behavior and sp...

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Detalles Bibliográficos
Autores: Velamazán, Mariano, Santos, Patricia, Hernández-Leo, Davinia, Vicent, Lluís
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10230/68930
Acceso en línea:http://hdl.handle.net/10230/68930
http://dx.doi.org/10.1016/j.compedu.2023.104848
Access Level:acceso abierto
Palabra clave:Collaborative learning
Distance education and online learning
Distributed learning environments
Teaching/learning strategies
Descripción
Sumario:Previous research on the effect of anonymity on computer-supported collaborative learning has reported mostly positive results, as well as some negative results. Scholars have indicated that anonymity can promote more participation among members; however, it can also promote off-task behavior and spam. Although the concept has been investigated in different contexts (peer assessment, writing, debating, etc.) and from different perspectives (for example, social psychology, computer mediated communication), students' preferences and whether these preferences align with students' actual behavior during collaborative learning remain uncertain. In this study, we compared students' opinions with their technology-mediated conversations when they collaborated while anonymized versus while identified. Our results were derived from a survey and content analysis of conversation logs that included 186 university students. These findings suggest that anonymity promotes a less productive atmosphere, though students seem to prefer it. We present our findings about how anonymity affects the quantity and quality of collaboration, a group's work balance, and spam messages' role, among other factors. Moreover, we contribute new knowledge about the social component of the social identity model of deindividuation effects (SIDE). Finally, we propose new features for computer-supported collaborative learning tools that could help optimize anonymity to maximize its potential benefits.