Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education

[EN] Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online study programs and courses, the role of expectations in students’ online edu...

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Detalhes bibliográficos
Autores: Wieser, Desiree, Seeler, Jürgen, Sixl-Daniell, Karin, Zehrer, Anita
Formato: capítulo de livro
Fecha de publicación:2017
País:España
Recursos:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:inglés
OAI Identifier:oai:riunet.upv.es:10251/104025
Acesso em linha:https://riunet.upv.es/handle/10251/104025
Access Level:acceso abierto
Palavra-chave:Higher Education
Learning
Educational systems
Teaching
Online education
Student experience
Expectations
Retention
Higher education management
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spelling Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online educationWieser, DesireeSeeler, JürgenSixl-Daniell, KarinZehrer, AnitaHigher EducationLearningEducational systemsTeachingOnline educationStudent experienceExpectationsRetentionHigher education management[EN] Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online study programs and courses, the role of expectations in students’ online educational experience has been very often neglected in previous research. Our study adds here as it captures students’ expectations at the beginning of an online study program, highlighting the differences to traditional on-campus students. Our results reveal that expectations of on-line students differ from the expectations of on-campus students and must therefore not be confused. Furthermore, the assessment of student expectations is not only a way to consider and satisfy students’ needs in order to improve online programs or courses, but also a means to track the institutions own performance.Keywords: Online Education; Student Experience; Expectations, Retention, Higher Education ManagementEditorial Universitat Politècnica de ValènciaRepositorio Institucional de la Universitat Politècnica de València Riunet20172017-06-26book parthttp://purl.org/coar/resource_type/c_3248VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/bookPartapplication/pdfhttps://riunet.upv.es/handle/10251/104025reponame:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valénciainstname:Universitat Politècnica de València (UPV)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Reconocimiento - No comercial - Sin obra derivada (by-nc-nd) http://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessoai:riunet.upv.es:10251/1040252026-06-13T07:49:27Z
dc.title.none.fl_str_mv Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
title Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
spellingShingle Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
Wieser, Desiree
Higher Education
Learning
Educational systems
Teaching
Online education
Student experience
Expectations
Retention
Higher education management
title_short Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
title_full Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
title_fullStr Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
title_full_unstemmed Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
title_sort Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
dc.creator.none.fl_str_mv Wieser, Desiree
Seeler, Jürgen
Sixl-Daniell, Karin
Zehrer, Anita
author Wieser, Desiree
author_facet Wieser, Desiree
Seeler, Jürgen
Sixl-Daniell, Karin
Zehrer, Anita
author_role author
author2 Seeler, Jürgen
Sixl-Daniell, Karin
Zehrer, Anita
author2_role author
author
author
dc.contributor.none.fl_str_mv Repositorio Institucional de la Universitat Politècnica de València Riunet
dc.subject.none.fl_str_mv Higher Education
Learning
Educational systems
Teaching
Online education
Student experience
Expectations
Retention
Higher education management
topic Higher Education
Learning
Educational systems
Teaching
Online education
Student experience
Expectations
Retention
Higher education management
description [EN] Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online study programs and courses, the role of expectations in students’ online educational experience has been very often neglected in previous research. Our study adds here as it captures students’ expectations at the beginning of an online study program, highlighting the differences to traditional on-campus students. Our results reveal that expectations of on-line students differ from the expectations of on-campus students and must therefore not be confused. Furthermore, the assessment of student expectations is not only a way to consider and satisfy students’ needs in order to improve online programs or courses, but also a means to track the institutions own performance.Keywords: Online Education; Student Experience; Expectations, Retention, Higher Education Management
publishDate 2017
dc.date.none.fl_str_mv 2017
2017-06-26
dc.type.none.fl_str_mv book part
http://purl.org/coar/resource_type/c_3248
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/bookPart
format bookPart
dc.identifier.none.fl_str_mv https://riunet.upv.es/handle/10251/104025
url https://riunet.upv.es/handle/10251/104025
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Reconocimiento - No comercial - Sin obra derivada (by-nc-nd)
http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Reconocimiento - No comercial - Sin obra derivada (by-nc-nd)
http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Editorial Universitat Politècnica de València
publisher.none.fl_str_mv Editorial Universitat Politècnica de València
dc.source.none.fl_str_mv reponame:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
instname:Universitat Politècnica de València (UPV)
instname_str Universitat Politècnica de València (UPV)
reponame_str RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
collection RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
repository.name.fl_str_mv
repository.mail.fl_str_mv
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