Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution

Sensory substitution devices (SSDs) hold the potential to assist individuals with a visual impairment with actions such as navigation and orientation. Even so, SSDs are not frequently used in everyday life. The lack of user involvement in the development of SSDs may be among the reasons for this dis...

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Detalles Bibliográficos
Autores: Bilal, Saroosh, Rebate, Jorge, Jacobs, David, Sevillano Triguero, Verónica
Tipo de recurso: artículo
Fecha de publicación:2025
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:repositorio.uam.es:10486/723840
Acceso en línea:https://hdl.handle.net/10486/723840
https://dx.doi.org/10.1080/17483107.2025.2511982
Access Level:acceso abierto
Palabra clave:Hotel environments
intrinsic motivation
mobility aids
sensory substitution
user-centered design
visual impairment
Psicología
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spelling Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitutionBilal, SarooshRebate, JorgeJacobs, DavidSevillano Triguero, VerónicaHotel environmentsintrinsic motivationmobility aidssensory substitutionuser-centered designvisual impairmentPsicologíaSensory substitution devices (SSDs) hold the potential to assist individuals with a visual impairment with actions such as navigation and orientation. Even so, SSDs are not frequently used in everyday life. The lack of user involvement in the development of SSDs may be among the reasons for this discrepancy. To remedy the gap, this study explores the challenges that are encountered by individuals with a visual impairment in a situation in which SSDs may be particularly useful: the hotel environment. Semi-structured interviews conducted with eight individuals revealed three main themes: navigation and orientation challenges and strategies, wayfinding aids, and user needs. The findings highlight substantial challenges due to accessibility, localization, spatial configuration, obstacles, and dependency on others. Navigation strategies employed by the individuals included exploration, the use of mental maps, environmental cues, and asking for spatial directions. Whereas SSDs were considered to have future potential, issues of precision and information overload were common concerns. The study revealed a need of individuals for autonomy, control, and sociability, which is in line with the basic human needs proposed by Deci and Ryan in their self-determination theory. Overall, our findings underscore the importance of tailoring SSDs to the specific challenges that are encountered by individuals with a visual impairment. Furthermore, it is important to consider SSDs in the broader context of the needs of individuals, because the satisfaction of needs promotes people’s well-being and motivation to use SSDsThis project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No. 956003Taylor & FrancisDepartamento de Psicología BásicaDepartamento de Psicología Social y MetodologíaFacultad de PsicologíaEuropean Commission20252025-06-11research articlehttp://purl.org/coar/resource_type/c_2df8fbb1VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/10486/723840https://dx.doi.org/10.1080/17483107.2025.251198240498042reponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution 4.0 Internationalhttp://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/7238402026-06-23T12:46:27Z
dc.title.none.fl_str_mv Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
title Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
spellingShingle Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
Bilal, Saroosh
Hotel environments
intrinsic motivation
mobility aids
sensory substitution
user-centered design
visual impairment
Psicología
title_short Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
title_full Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
title_fullStr Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
title_full_unstemmed Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
title_sort Hotel stays of individuals with a visual impairment: a qualitative study with a focus on sensory substitution
dc.creator.none.fl_str_mv Bilal, Saroosh
Rebate, Jorge
Jacobs, David
Sevillano Triguero, Verónica
author Bilal, Saroosh
author_facet Bilal, Saroosh
Rebate, Jorge
Jacobs, David
Sevillano Triguero, Verónica
author_role author
author2 Rebate, Jorge
Jacobs, David
Sevillano Triguero, Verónica
author2_role author
author
author
dc.contributor.none.fl_str_mv Departamento de Psicología Básica
Departamento de Psicología Social y Metodología
Facultad de Psicología
European Commission
dc.subject.none.fl_str_mv Hotel environments
intrinsic motivation
mobility aids
sensory substitution
user-centered design
visual impairment
Psicología
topic Hotel environments
intrinsic motivation
mobility aids
sensory substitution
user-centered design
visual impairment
Psicología
description Sensory substitution devices (SSDs) hold the potential to assist individuals with a visual impairment with actions such as navigation and orientation. Even so, SSDs are not frequently used in everyday life. The lack of user involvement in the development of SSDs may be among the reasons for this discrepancy. To remedy the gap, this study explores the challenges that are encountered by individuals with a visual impairment in a situation in which SSDs may be particularly useful: the hotel environment. Semi-structured interviews conducted with eight individuals revealed three main themes: navigation and orientation challenges and strategies, wayfinding aids, and user needs. The findings highlight substantial challenges due to accessibility, localization, spatial configuration, obstacles, and dependency on others. Navigation strategies employed by the individuals included exploration, the use of mental maps, environmental cues, and asking for spatial directions. Whereas SSDs were considered to have future potential, issues of precision and information overload were common concerns. The study revealed a need of individuals for autonomy, control, and sociability, which is in line with the basic human needs proposed by Deci and Ryan in their self-determination theory. Overall, our findings underscore the importance of tailoring SSDs to the specific challenges that are encountered by individuals with a visual impairment. Furthermore, it is important to consider SSDs in the broader context of the needs of individuals, because the satisfaction of needs promotes people’s well-being and motivation to use SSDs
publishDate 2025
dc.date.none.fl_str_mv 2025
2025-06-11
dc.type.none.fl_str_mv research article
http://purl.org/coar/resource_type/c_2df8fbb1
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/10486/723840
https://dx.doi.org/10.1080/17483107.2025.2511982
40498042
url https://hdl.handle.net/10486/723840
https://dx.doi.org/10.1080/17483107.2025.2511982
identifier_str_mv 40498042
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution 4.0 International
http://creativecommons.org/licenses/by/4.0/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution 4.0 International
http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Taylor & Francis
publisher.none.fl_str_mv Taylor & Francis
dc.source.none.fl_str_mv reponame:Biblos-e Archivo. Repositorio Institucional de la UAM
instname:Universidad Autónoma de Madrid
instname_str Universidad Autónoma de Madrid
reponame_str Biblos-e Archivo. Repositorio Institucional de la UAM
collection Biblos-e Archivo. Repositorio Institucional de la UAM
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