A study on the dynamic refund fee model of air tickets based on win-to-win mechanism

Purpose: To achieve the balancing of interests between airlines and passengers, the dynamic refund fee model is designed, which meets the interests of both airlines and passengers. Design/methodology/approach: In the study, the expectation utility function is constructed respectively for passengers...

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Detalles Bibliográficos
Autores: Zhao, Guihong, Deng, Junyi
Tipo de recurso: artículo
Fecha de publicación:2019
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/175964
Acceso en línea:https://hdl.handle.net/2117/175964
https://dx.doi.org/10.3926/jairm.129
Access Level:acceso abierto
Palabra clave:Airlines--Economic aspects.
Airlines--Rates
Rate of return
Traffic engineering
Refund fee model
Voluntarily refund
Rate of refund fee
Línies aèries -- Aspectes econòmics
aerolinies
Línies aèries -- Tarifes
Àrees temàtiques de la UPC::Enginyeria civil::Infraestructures i modelització dels transports::Infraestructures i transport aeri
Àrees temàtiques de la UPC::Economia i organització d'empreses
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oai_identifier_str oai:upcommons.upc.edu:2117/175964
network_acronym_str ES
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repository_id_str
spelling A study on the dynamic refund fee model of air tickets based on win-to-win mechanismZhao, GuihongDeng, JunyiAirlines--Economic aspects.Airlines--RatesRate of returnTraffic engineeringRefund fee modelVoluntarily refundRate of refund feeLínies aèries -- Aspectes econòmicsaeroliniesLínies aèries -- TarifesÀrees temàtiques de la UPC::Enginyeria civil::Infraestructures i modelització dels transports::Infraestructures i transport aeriÀrees temàtiques de la UPC::Economia i organització d'empresesPurpose: To achieve the balancing of interests between airlines and passengers, the dynamic refund fee model is designed, which meets the interests of both airlines and passengers. Design/methodology/approach: In the study, the expectation utility function is constructed respectively for passengers and airlines, and the equilibrium point of the two is chosen to solve the passenger refund fee. Then, a dynamic refund fee model based on refund time and real-time sales revenue is proposed according to the actual operating conditions of the flight. Findings:The results show that refund fee is negatively related to three variables, the ticket price, the probability of ticket sales and the probability of refund. Besides, The maximum payment limit is the airline single seat cost or the actual fare paid below it, and the lowest can be exempt. Originality/value: A better standard of the rufund is proposed. The refund mode breaks the traditional static charging mode, and charges different refund fees to passengers for different refund time and the real time income of flights. Comparing with the current refund policy, the new charge of refund fee could best meets the interests of both parties.a refund fee standard.Peer ReviewedOmniaScience20192019-01-0120202020-01-28journal articlehttp://purl.org/coar/resource_type/c_6501NAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2117/175964https://dx.doi.org/10.3926/jairm.129reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution-NonCommercial 3.0 Spainhttp://creativecommons.org/licenses/by-nc/3.0/es/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/1759642026-05-27T15:37:01Z
dc.title.none.fl_str_mv A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
title A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
spellingShingle A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
Zhao, Guihong
Airlines--Economic aspects.
Airlines--Rates
Rate of return
Traffic engineering
Refund fee model
Voluntarily refund
Rate of refund fee
Línies aèries -- Aspectes econòmics
aerolinies
Línies aèries -- Tarifes
Àrees temàtiques de la UPC::Enginyeria civil::Infraestructures i modelització dels transports::Infraestructures i transport aeri
Àrees temàtiques de la UPC::Economia i organització d'empreses
title_short A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
title_full A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
title_fullStr A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
title_full_unstemmed A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
title_sort A study on the dynamic refund fee model of air tickets based on win-to-win mechanism
dc.creator.none.fl_str_mv Zhao, Guihong
Deng, Junyi
author Zhao, Guihong
author_facet Zhao, Guihong
Deng, Junyi
author_role author
author2 Deng, Junyi
author2_role author
dc.subject.none.fl_str_mv Airlines--Economic aspects.
Airlines--Rates
Rate of return
Traffic engineering
Refund fee model
Voluntarily refund
Rate of refund fee
Línies aèries -- Aspectes econòmics
aerolinies
Línies aèries -- Tarifes
Àrees temàtiques de la UPC::Enginyeria civil::Infraestructures i modelització dels transports::Infraestructures i transport aeri
Àrees temàtiques de la UPC::Economia i organització d'empreses
topic Airlines--Economic aspects.
Airlines--Rates
Rate of return
Traffic engineering
Refund fee model
Voluntarily refund
Rate of refund fee
Línies aèries -- Aspectes econòmics
aerolinies
Línies aèries -- Tarifes
Àrees temàtiques de la UPC::Enginyeria civil::Infraestructures i modelització dels transports::Infraestructures i transport aeri
Àrees temàtiques de la UPC::Economia i organització d'empreses
description Purpose: To achieve the balancing of interests between airlines and passengers, the dynamic refund fee model is designed, which meets the interests of both airlines and passengers. Design/methodology/approach: In the study, the expectation utility function is constructed respectively for passengers and airlines, and the equilibrium point of the two is chosen to solve the passenger refund fee. Then, a dynamic refund fee model based on refund time and real-time sales revenue is proposed according to the actual operating conditions of the flight. Findings:The results show that refund fee is negatively related to three variables, the ticket price, the probability of ticket sales and the probability of refund. Besides, The maximum payment limit is the airline single seat cost or the actual fare paid below it, and the lowest can be exempt. Originality/value: A better standard of the rufund is proposed. The refund mode breaks the traditional static charging mode, and charges different refund fees to passengers for different refund time and the real time income of flights. Comparing with the current refund policy, the new charge of refund fee could best meets the interests of both parties.a refund fee standard.
publishDate 2019
dc.date.none.fl_str_mv 2019
2019-01-01
2020
2020-01-28
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/175964
https://dx.doi.org/10.3926/jairm.129
url https://hdl.handle.net/2117/175964
https://dx.doi.org/10.3926/jairm.129
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv OmniaScience
publisher.none.fl_str_mv OmniaScience
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869422388805894144
score 15,300719

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