Barreras en la comunicación asistencial con pacientes inmigrantes de origen amazig
Introduction: Study about communication problems taking into account issues related to the institution and to patients' language and culture. The expression of symptoms related to non-organic issues will be studied from a linguistic point of view as it generates misunderstandings that may go un...
| Autores: | , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2020 |
| País: | España |
| Institución: | Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya) |
| Repositorio: | Recercat. Dipósit de la Recerca de Catalunya |
| OAI Identifier: | oai:recercat.cat:10256/18958 |
| Acceso en línea: | http://hdl.handle.net/10256/18958 |
| Access Level: | acceso abierto |
| Palabra clave: | Llenguatge i llengües Language and languages Catalunya -- Emigració i immigració Catalonia -- Emigration and immigration Immigrants -- Catalunya Immigrants -- Catalonia |
| Sumario: | Introduction: Study about communication problems taking into account issues related to the institution and to patients' language and culture. The expression of symptoms related to non-organic issues will be studied from a linguistic point of view as it generates misunderstandings that may go unnoticed by professionals. Objectives: The main objective is to analyse the communication barriers with immigrant patients of Amazigh origin. Specific objectives: analyse the available resources and the training in relation to the care immigrant patients receive; detailing strictly linguistic difficulties. Methodology: Qualitative. Descriptive. Setting: Hospitals and primary healthcare centers in Girona and Barcelona areas have been chosen at random. Participants: 32 informants: 13 doctors, 9 nurses, 4 intercultural mediators and 6 social workers. Process followed: A survey and a partially structured interview. For the analysis of the conversations and the interpretation of their content Atlas.ti 6.0 software was employed. Results: The healthcare professionals detected an unequal distribution and a lack of resources and time. Possible communication difficulties go undetected in the majority of cases. Conclusions: Some linguistic aspects may make the communication between healthcare professionals and patients speaking different L1 difficult.More resources and training coming from healthcare institutions would help solve this problem |
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