Sustainable relationship development between hotel company and its employees: Linking job embeddedness, job satisfaction, self-efficacy, job performance, work engagement, and turnover

This study aimed to investigate the impact of hotel employees’ perceived job embeddedness on job satisfaction, self-efficacy, turnover intention, job performance, and job commitment. The results showed that job embeddedness partially increased job satisfaction, while job satisfaction and self-effica...

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Detalhes bibliográficos
Autores: Yu, Jongsik, Ariza Montes, José Antonio, Giorgi, Gabriele, Lee, Aejoo, Han, Heesup
Formato: artículo
Fecha de publicación:2020
País:España
Recursos:Universidad Loyola Andalucía
Repositorio:Brújula
OAI Identifier:oai:repositorio.uloyola.es:20.500.12412/4158
Acesso em linha:https://hdl.handle.net/20.500.12412/4158
Access Level:acceso abierto
Palavra-chave:Sustainable relationship development
Organizational psychology
Job embeddedness
Job satisfaction
Self-efficacy
Turnover intention
Perceived job performance
Work engagement
Descrição
Resumo:This study aimed to investigate the impact of hotel employees’ perceived job embeddedness on job satisfaction, self-efficacy, turnover intention, job performance, and job commitment. The results showed that job embeddedness partially increased job satisfaction, while job satisfaction and self-efficacy reduced turnover intention and increased job performance and job commitment. Furthermore, job satisfaction and self-efficacy were found to play an important mediating role. Therefore, the theoretical framework, based on the results of this study, clearly demonstrated the causal relationship between the given variables, and adequately describes the goals of this study. The theoretical/practical implications are discussed in detail in the conclusion.