Applying a Usability Technique in the LibreOffice Writer Project

As a result of the growth of non-developer users of OSS applications, usability has over the last ten years begun to attract the interest of the OSScommunity. The OSS community has some special characteristics which are an obstacle to the direct adoption of many usability techniques as specified in...

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Authors: Llerena, Lucrecia, Rodríguez, Nancy, Castro, John W., Acuña Castillo, Silvia Teresita
Format: article
Publication Date:2020
Country:España
Institution:Universidad Autónoma de Madrid
Repository:Biblos-e Archivo. Repositorio Institucional de la UAM
Language:English
OAI Identifier:oai:repositorio.uam.es:10486/702205
Online Access:http://hdl.handle.net/10486/702205
https://dx.doi.org/10.19153/cleiej.23.2.4
Access Level:Open access
Keyword:Open Source Software
Usability Technique
Personas
Informática
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spelling Applying a Usability Technique in the LibreOffice Writer ProjectLlerena, LucreciaRodríguez, NancyCastro, John W.Acuña Castillo, Silvia TeresitaOpen Source SoftwareUsability TechniquePersonasInformáticaAs a result of the growth of non-developer users of OSS applications, usability has over the last ten years begun to attract the interest of the OSScommunity. The OSS community has some special characteristics which are an obstacle to the direct adoption of many usability techniques as specified in the HCIfield. The aim of this research is to adapt and evaluate the feasibility of applying the Personas usability technique to one OSS project from the viewpoint of the development team. The applied research method was a case study of the following OSS project LibreOffice-Writer. We formalized the application procedure of the adapted usability technique. We found that either there were no procedures for adopting usability technique in OSS or theywere not fully systematized. Additionally, we identified the adverse conditions that are an obstacle to their adoption in OSS and propose the special adaptations required to overcome the obstacles. To avoid some of the adverse conditions, we created web artefacts (e.g.wiki) that are very popular in the OSS field. Additionally, we found that there are obstacles to the application of the technique. Despite these obstacles, it is feasible to apply the adapted Personas technique in OSS projectWork funded by FEDER/Spanish Ministry of Science and Innovation –Research State Agency: project MASSIVE, RTI2018-095255-B-I00, the R&D programme of Madrid (project FORTE, P2018/TCS-4314), and project PGC2018-097265-B-I00, funded by: FEDER/Spanish Ministry of Science and Innovation –Research State Agency. Also, this research was funded by the Secretariat of Higher Education, Science, Technology andInnovation (SENESCYT) of the Government of Ecuador aspart of an academic scholarship grantedfor postgraduate training, and Quevedo State Technical University through doctoral scholarships for university professors. Finally, this research received funding from the University of Atacama “DIUDA 22316” projectLatin-american Center for Informatics StudiesDepartamento de Ingeniería InformáticaEscuela Politécnica SuperiorHerramientas Interactivas Avanzadas (ING EPS-003)20202020-09-01research articlehttp://purl.org/coar/resource_type/c_2df8fbb1VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10486/702205https://dx.doi.org/10.19153/cleiej.23.2.4reponame:Biblos-e Archivo. Repositorio Institucional de la UAMinstname:Universidad Autónoma de MadridInglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:repositorio.uam.es:10486/7022052026-06-23T12:46:27Z
dc.title.none.fl_str_mv Applying a Usability Technique in the LibreOffice Writer Project
title Applying a Usability Technique in the LibreOffice Writer Project
spellingShingle Applying a Usability Technique in the LibreOffice Writer Project
Llerena, Lucrecia
Open Source Software
Usability Technique
Personas
Informática
title_short Applying a Usability Technique in the LibreOffice Writer Project
title_full Applying a Usability Technique in the LibreOffice Writer Project
title_fullStr Applying a Usability Technique in the LibreOffice Writer Project
title_full_unstemmed Applying a Usability Technique in the LibreOffice Writer Project
title_sort Applying a Usability Technique in the LibreOffice Writer Project
dc.creator.none.fl_str_mv Llerena, Lucrecia
Rodríguez, Nancy
Castro, John W.
Acuña Castillo, Silvia Teresita
author Llerena, Lucrecia
author_facet Llerena, Lucrecia
Rodríguez, Nancy
Castro, John W.
Acuña Castillo, Silvia Teresita
author_role author
author2 Rodríguez, Nancy
Castro, John W.
Acuña Castillo, Silvia Teresita
author2_role author
author
author
dc.contributor.none.fl_str_mv Departamento de Ingeniería Informática
Escuela Politécnica Superior
Herramientas Interactivas Avanzadas (ING EPS-003)
dc.subject.none.fl_str_mv Open Source Software
Usability Technique
Personas
Informática
topic Open Source Software
Usability Technique
Personas
Informática
description As a result of the growth of non-developer users of OSS applications, usability has over the last ten years begun to attract the interest of the OSScommunity. The OSS community has some special characteristics which are an obstacle to the direct adoption of many usability techniques as specified in the HCIfield. The aim of this research is to adapt and evaluate the feasibility of applying the Personas usability technique to one OSS project from the viewpoint of the development team. The applied research method was a case study of the following OSS project LibreOffice-Writer. We formalized the application procedure of the adapted usability technique. We found that either there were no procedures for adopting usability technique in OSS or theywere not fully systematized. Additionally, we identified the adverse conditions that are an obstacle to their adoption in OSS and propose the special adaptations required to overcome the obstacles. To avoid some of the adverse conditions, we created web artefacts (e.g.wiki) that are very popular in the OSS field. Additionally, we found that there are obstacles to the application of the technique. Despite these obstacles, it is feasible to apply the adapted Personas technique in OSS project
publishDate 2020
dc.date.none.fl_str_mv 2020
2020-09-01
dc.type.none.fl_str_mv research article
http://purl.org/coar/resource_type/c_2df8fbb1
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10486/702205
https://dx.doi.org/10.19153/cleiej.23.2.4
url http://hdl.handle.net/10486/702205
https://dx.doi.org/10.19153/cleiej.23.2.4
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Latin-american Center for Informatics Studies
publisher.none.fl_str_mv Latin-american Center for Informatics Studies
dc.source.none.fl_str_mv reponame:Biblos-e Archivo. Repositorio Institucional de la UAM
instname:Universidad Autónoma de Madrid
instname_str Universidad Autónoma de Madrid
reponame_str Biblos-e Archivo. Repositorio Institucional de la UAM
collection Biblos-e Archivo. Repositorio Institucional de la UAM
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