Microwork platforms as enablers to new ecosystems and business models: the challenge of managing difficult tasks

We explore how microwork platforms manage difficult tasks in paid crowdsourcing environments. We argue that as human computation becomes more prevalent, notably in the context of big data ecosystems, microwork platforms might have to evolve and to take a more managerial stance in order to provide th...

Descripción completa

Detalles Bibliográficos
Autores: Dalle, Jean Michel, Besten, Matthijs den, Martínez, Catalina, Maraut, Stéphane
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2017
País:España
Institución:Consejo Superior de Investigaciones Científicas (CSIC)
Repositorio:DIGITAL.CSIC. Repositorio Institucional del CSIC
OAI Identifier:oai:digital.csic.es:10261/171906
Acceso en línea:http://hdl.handle.net/10261/171906
Access Level:acceso abierto
Palabra clave:Microwork platforms
Crowdsourcing
Online labour markets
Human computation
Task difficulty
Descripción
Sumario:We explore how microwork platforms manage difficult tasks in paid crowdsourcing environments. We argue that as human computation becomes more prevalent, notably in the context of big data ecosystems, microwork platforms might have to evolve and to take a more managerial stance in order to provide the right incentives to online workers to handle difficult tasks. We illustrate this first through a name disambiguation experiment on Amazon Mechanical Turk (AMT), a well-known microwork platform, and second through direct analysis of the dynamics of task execution in a dataset of real microwork projects on AMT. We discuss the emergence of more specialised microwork platforms as an attempt to facilitate a better management of difficult tasks in the context of paid crowdsourcing.