E-lifestyles and their impact on medical teleconsultation

The integration of digital services is increasingly relevant for healthcare sustainability, although user acceptance remains uneven. This study examines the influence of internet related lifestyles on the use of medical teleconsultation. Based on a survey of 1,412 Spanish teleconsultation users, an...

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Detalles Bibliográficos
Autores: Arenas Gaitán, Jorge, Ramírez Correa, Patricio E., Ledesma Chaves, Pablo, Callarisa Fiol, Luis J.
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2026
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:dnet:idus________::bf35ad1de0157f78c0f358ec337253f0
Acceso en línea:https://hdl.handle.net/11441/186933
https://doi.org/10.15304/rge.35.2.10948
Access Level:acceso abierto
Palabra clave:E-lifestyle
Teleconsultation
Spain
Users’ segment
Descripción
Sumario:The integration of digital services is increasingly relevant for healthcare sustainability, although user acceptance remains uneven. This study examines the influence of internet related lifestyles on the use of medical teleconsultation. Based on a survey of 1,412 Spanish teleconsultation users, an exploratory factor analysis identified multiple dimensions of e lifestyles, including interests, social use, perceived importance, barriers, novelty, and different types of needs. Subsequently, a latent class analysis revealed eight distinct user profiles, considering socio demographic characteristics and available resources. The findings indicate that users can be grouped into pro Internet, neutral and anti Internet profiles, each displaying different behavioural patterns in teleconsultation adoption and use. These results highlight that, in contexts with high internet penetration, teleconsultation usage is closely associated with users’ digital lifestyles rather than solely with socio demographic factors. Overall, the study provides a more nuanced understanding of behavioural heterogeneity in digital health adoption.