Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía

Background. Immigration, with nearly one out of ten interventions, is the fourth highest value in the distribution of total users in absolute terms, according to the andalusian municipalities ahead of the traditional groups such as youth, women and drug addicts. This new reality has led to a readjus...

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Detalles Bibliográficos
Autores: Vázquez Aguado, Octavio, Álvarez Pérez, Pablo, Mora Quiñones, Nidia Gloria
Tipo de recurso: artículo
Fecha de publicación:2012
País:España
Institución:Universidad de Huelva (UHU)
Repositorio:Arias Montano. Repositorio Institucional de la Universidad de Huelva
Idioma:español
OAI Identifier:oai:ariasmontano.uhu.es:10272/15463
Acceso en línea:http://hdl.handle.net/10272/15463
Access Level:acceso abierto
Palabra clave:Diversidad cultural
Servicios Sociales
Gestión de la diversidad
Competencias interculturales
Sensibilidad intercultural
Cultural Diversity
Social Services
Diversity Management
Intercultural Competence
Intercultural Sensitivity
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spelling Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de AndalucíaAnalysis about management of cultural diversity in the community´s social service centers in AnadalusiaVázquez Aguado, OctavioÁlvarez Pérez, PabloMora Quiñones, Nidia GloriaDiversidad culturalServicios SocialesGestión de la diversidadCompetencias interculturalesSensibilidad interculturalCultural DiversitySocial ServicesDiversity ManagementIntercultural CompetenceIntercultural SensitivityBackground. Immigration, with nearly one out of ten interventions, is the fourth highest value in the distribution of total users in absolute terms, according to the andalusian municipalities ahead of the traditional groups such as youth, women and drug addicts. This new reality has led to a readjustment in the type of average user and the needs presented. Objective. To find out which are the training needs in relation to the management of cultural diversity in the public system of social services. Method. A survey was developed starting from the professional's basic demographic data in which were asked about: intercultural contact (type and intensity of relations with immigrants, language knowledge and use of them in interventions), intercultural competence, intercultural sensitivity and a set of practical cases in which was made an attempt to relate the theoretical and practical knowledge. Results. The results show that there is a daily contact between professionals and immigrants but basically related to work activities. We have notice also a high level of self-ascribed competence and intercultural sensitivity. Conclusions. The results obtained on selfperceived level of competence and cultural sensitivity are not related to data of the practical cases, so there is a mismatch between what is known in theory and what is done in interventions with immigrants. This observation leads us to ask whether social services respond adequately to the new realities and needs.Facultad de Trabajo Social de la Universidad de Murcia20122012-01-0120122012-01-01journal articlehttp://purl.org/coar/resource_type/c_6501info:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10272/15463reponame:Arias Montano. Repositorio Institucional de la Universidad de Huelvainstname:Universidad de Huelva (UHU)Españolspaopen accesshttp://purl.org/coar/access_right/c_abf2Atribución-NoComercial-SinDerivadas 3.0 Españahttp://creativecommons.org/licenses/by-nc-nd/3.0/es/info:eu-repo/semantics/openAccessoai:ariasmontano.uhu.es:10272/154632026-06-02T14:58:11Z
dc.title.none.fl_str_mv Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
Analysis about management of cultural diversity in the community´s social service centers in Anadalusia
title Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
spellingShingle Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
Vázquez Aguado, Octavio
Diversidad cultural
Servicios Sociales
Gestión de la diversidad
Competencias interculturales
Sensibilidad intercultural
Cultural Diversity
Social Services
Diversity Management
Intercultural Competence
Intercultural Sensitivity
title_short Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
title_full Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
title_fullStr Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
title_full_unstemmed Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
title_sort Análisis sobre la gestión de la diversidad cultural en los centros de servicios sociales comunitarios de Andalucía
dc.creator.none.fl_str_mv Vázquez Aguado, Octavio
Álvarez Pérez, Pablo
Mora Quiñones, Nidia Gloria
author Vázquez Aguado, Octavio
author_facet Vázquez Aguado, Octavio
Álvarez Pérez, Pablo
Mora Quiñones, Nidia Gloria
author_role author
author2 Álvarez Pérez, Pablo
Mora Quiñones, Nidia Gloria
author2_role author
author
dc.contributor.none.fl_str_mv
dc.subject.none.fl_str_mv Diversidad cultural
Servicios Sociales
Gestión de la diversidad
Competencias interculturales
Sensibilidad intercultural
Cultural Diversity
Social Services
Diversity Management
Intercultural Competence
Intercultural Sensitivity
topic Diversidad cultural
Servicios Sociales
Gestión de la diversidad
Competencias interculturales
Sensibilidad intercultural
Cultural Diversity
Social Services
Diversity Management
Intercultural Competence
Intercultural Sensitivity
description Background. Immigration, with nearly one out of ten interventions, is the fourth highest value in the distribution of total users in absolute terms, according to the andalusian municipalities ahead of the traditional groups such as youth, women and drug addicts. This new reality has led to a readjustment in the type of average user and the needs presented. Objective. To find out which are the training needs in relation to the management of cultural diversity in the public system of social services. Method. A survey was developed starting from the professional's basic demographic data in which were asked about: intercultural contact (type and intensity of relations with immigrants, language knowledge and use of them in interventions), intercultural competence, intercultural sensitivity and a set of practical cases in which was made an attempt to relate the theoretical and practical knowledge. Results. The results show that there is a daily contact between professionals and immigrants but basically related to work activities. We have notice also a high level of self-ascribed competence and intercultural sensitivity. Conclusions. The results obtained on selfperceived level of competence and cultural sensitivity are not related to data of the practical cases, so there is a mismatch between what is known in theory and what is done in interventions with immigrants. This observation leads us to ask whether social services respond adequately to the new realities and needs.
publishDate 2012
dc.date.none.fl_str_mv 2012
2012-01-01
2012
2012-01-01
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10272/15463
url http://hdl.handle.net/10272/15463
dc.language.none.fl_str_mv Español
spa
language_invalid_str_mv Español
language spa
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Atribución-NoComercial-SinDerivadas 3.0 España
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Atribución-NoComercial-SinDerivadas 3.0 España
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Facultad de Trabajo Social de la Universidad de Murcia
publisher.none.fl_str_mv Facultad de Trabajo Social de la Universidad de Murcia
dc.source.none.fl_str_mv reponame:Arias Montano. Repositorio Institucional de la Universidad de Huelva
instname:Universidad de Huelva (UHU)
instname_str Universidad de Huelva (UHU)
reponame_str Arias Montano. Repositorio Institucional de la Universidad de Huelva
collection Arias Montano. Repositorio Institucional de la Universidad de Huelva
repository.name.fl_str_mv
repository.mail.fl_str_mv
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