Family Management and Firm Performance in Family SMEs: The Mediating Roles of Management Control Systems and Technological Innovation

The aim of this research is to analyze the mediating role of the use of management control systems (MCS) and the achievement of technological innovation (TI) in the relationship between family management and firm performance in family small and medium-sized enterprises (SMEs). A questionnaire was co...

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Detalles Bibliográficos
Autores: Ruiz Palomo, Daniel, Diéguez Soto, Julio, Duréndez Gómez Guillamón, Antonio Luis, Santos, José Antonio C.
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2019
País:España
Institución:Universidad Politécnica de Cartagena(UPCT)
Repositorio:Repositorio Digital UPCT
OAI Identifier:oai:repositorio.upct.es:10317/9468
Acceso en línea:http://hdl.handle.net/10317/9468
Access Level:acceso abierto
Palabra clave:Family business
Performance
Management control systems
Innovation
SMEs
Partial least squares
Ecologíal
Tecnologías del Medio Ambiente
2417.13 Ecología Vegetal
3308 Ingeniería y Tecnología del Medio Ambiente
Descripción
Sumario:The aim of this research is to analyze the mediating role of the use of management control systems (MCS) and the achievement of technological innovation (TI) in the relationship between family management and firm performance in family small and medium-sized enterprises (SMEs). A questionnaire was conducted by 617 managers of family SMEs in Spain, and our model was tested using partial least squares. Our findings show that both MCS and TI play crucial mediating roles in the understanding of the relationship between family management and firm performance. As a result, family-managed firms that utilize MCS and produce TI are much more likely to generate better performance. These results encourage family managers to use formal MCS because in that way they will contribute to obtaining better firm performance, directly and indirectly through TI. We focus on private family SMEs, because these specific firms contribute significantly to the economies worldwide. This paper contributes to resolve the controversy regarding the relationship between family management and firm performance introducing MCS and TI as mediating factors.