Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas

Máster Universitario en Logística y Gestión de Operaciones (2023/24). Tutor: Dr. D. Jesús Muñuzuri Sanz. The land transportation of dangerous goods presents significant challenges due to its complexity and associated risks. Therefore, it is crucial to develop performance indicators that effectively...

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Detalles Bibliográficos
Autor: Torres Aguirre, Jhojan Stiven
Tipo de recurso: tesis de maestría
Fecha de publicación:2024
País:España
Institución:Universidad Internacional de Andalucía (UNIA)
Repositorio:UNIA.Repositorio Abierto de la Universidad Internacional de Andalucía
OAI Identifier:oai:dspace.unia.es:10334/9640
Acceso en línea:https://hdl.handle.net/10334/9640
Access Level:acceso abierto
Palabra clave:Indicadores clave de desempeño (KPI)
Mercancías peligrosas
Acuerdo Europeo sobre Transporte de Mercancías Peligrosas por Carretera (ADR)
Logística
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spelling Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosasKey performance indicators for land transport of dangerous goodsTorres Aguirre, Jhojan StivenTorres Aguirre, Jhojan StivenIndicadores clave de desempeño (KPI)Mercancías peligrosasAcuerdo Europeo sobre Transporte de Mercancías Peligrosas por Carretera (ADR)LogísticaMáster Universitario en Logística y Gestión de Operaciones (2023/24). Tutor: Dr. D. Jesús Muñuzuri Sanz. The land transportation of dangerous goods presents significant challenges due to its complexity and associated risks. Therefore, it is crucial to develop performance indicators that effectively monitor logistics activities in this sector. These indicators, structured under the SMART model, must be specific, measurable, achievable, relevant, and timely to provide a detailed insight into the logistics process and help identify recurring issues affecting response times. The research methodology includes a comprehensive literature review on the importance of KPI’s in logistics, as well as the study of the ADR Agreement and sector surveys to identify challenges and best practices. Furthermore, key activities such as order creation, approval, and delivery have been defined, each with respective KPI’s to assess average times, customer and destination shares, and efficiency in document management. These efforts aim not only to enhance operational efficiency and safety but also to strengthen companies' relationships with their stakeholders and comply with international regulatory standards.Universidad Internacional de Andalucía202520252024info:eu-repo/semantics/masterThesispublishedVersionapplication/pdf14 páginasapplication/pdfhttps://hdl.handle.net/10334/9640reponame:UNIA.Repositorio Abierto de la Universidad Internacional de Andalucíainstname:Universidad Internacional de Andalucía (UNIA)EspañolMáster Universitario en Logística y Gestión de OperacionesAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessoai:dspace.unia.es:10334/96402026-06-21T12:48:57Z
dc.title.none.fl_str_mv Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
Key performance indicators for land transport of dangerous goods
title Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
spellingShingle Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
Torres Aguirre, Jhojan Stiven
Indicadores clave de desempeño (KPI)
Mercancías peligrosas
Acuerdo Europeo sobre Transporte de Mercancías Peligrosas por Carretera (ADR)
Logística
title_short Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
title_full Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
title_fullStr Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
title_full_unstemmed Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
title_sort Indicadores claves de desempeño para el transporte terrestre de mercancías peligrosas
dc.creator.none.fl_str_mv Torres Aguirre, Jhojan Stiven
Torres Aguirre, Jhojan Stiven
author Torres Aguirre, Jhojan Stiven
author_facet Torres Aguirre, Jhojan Stiven
author_role author
dc.subject.none.fl_str_mv Indicadores clave de desempeño (KPI)
Mercancías peligrosas
Acuerdo Europeo sobre Transporte de Mercancías Peligrosas por Carretera (ADR)
Logística
topic Indicadores clave de desempeño (KPI)
Mercancías peligrosas
Acuerdo Europeo sobre Transporte de Mercancías Peligrosas por Carretera (ADR)
Logística
description Máster Universitario en Logística y Gestión de Operaciones (2023/24). Tutor: Dr. D. Jesús Muñuzuri Sanz. The land transportation of dangerous goods presents significant challenges due to its complexity and associated risks. Therefore, it is crucial to develop performance indicators that effectively monitor logistics activities in this sector. These indicators, structured under the SMART model, must be specific, measurable, achievable, relevant, and timely to provide a detailed insight into the logistics process and help identify recurring issues affecting response times. The research methodology includes a comprehensive literature review on the importance of KPI’s in logistics, as well as the study of the ADR Agreement and sector surveys to identify challenges and best practices. Furthermore, key activities such as order creation, approval, and delivery have been defined, each with respective KPI’s to assess average times, customer and destination shares, and efficiency in document management. These efforts aim not only to enhance operational efficiency and safety but also to strengthen companies' relationships with their stakeholders and comply with international regulatory standards.
publishDate 2024
dc.date.none.fl_str_mv 2024
2025
2025
dc.type.none.fl_str_mv info:eu-repo/semantics/masterThesis
publishedVersion
format masterThesis
dc.identifier.none.fl_str_mv https://hdl.handle.net/10334/9640
url https://hdl.handle.net/10334/9640
dc.language.none.fl_str_mv Español
language_invalid_str_mv Español
dc.relation.none.fl_str_mv Máster Universitario en Logística y Gestión de Operaciones
dc.rights.none.fl_str_mv Attribution-NonCommercial-NoDerivatives 4.0 Internacional
http://creativecommons.org/licenses/by-nc-nd/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Attribution-NonCommercial-NoDerivatives 4.0 Internacional
http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
14 páginas
application/pdf
dc.publisher.none.fl_str_mv Universidad Internacional de Andalucía
publisher.none.fl_str_mv Universidad Internacional de Andalucía
dc.source.none.fl_str_mv reponame:UNIA.Repositorio Abierto de la Universidad Internacional de Andalucía
instname:Universidad Internacional de Andalucía (UNIA)
instname_str Universidad Internacional de Andalucía (UNIA)
reponame_str UNIA.Repositorio Abierto de la Universidad Internacional de Andalucía
collection UNIA.Repositorio Abierto de la Universidad Internacional de Andalucía
repository.name.fl_str_mv
repository.mail.fl_str_mv
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