A Strategic framework for Chinese SMEs entering the European smart hardware B2B market

Chinese small and medium-sized enterprises (SMEs) increasingly seek to enter the European smart hardware business-to-business (B2B) market. However, despite initial market access, many SMEs encounter significant challenges during early project execution, coordination, and relationship stabilization....

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Detalles Bibliográficos
Autor: Shi, Keying
Tipo de recurso: tesis de maestría
Fecha de publicación:2026
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/456885
Acceso en línea:https://hdl.handle.net/2117/456885
Access Level:acceso abierto
Palabra clave:Small business -- China
Computer industry
Empreses petites i mitjanes -- Xina
Informàtica--Indústria i comerç
Àrees temàtiques de la UPC::Economia i organització d'empreses::Economia sectorial
Descripción
Sumario:Chinese small and medium-sized enterprises (SMEs) increasingly seek to enter the European smart hardware business-to-business (B2B) market. However, despite initial market access, many SMEs encounter significant challenges during early project execution, coordination, and relationship stabilization. Existing internationalization models primarily focus on entry modes and access decisions, offering limited guidance for managing executionstage risks in complex European B2B contexts. In this study, market entry is understood not as the initial point of market contact or contract signing, but as the process through which Chinese SMEs become embedded in European B2B customer ecosystems through project-based collaboration and sustained interaction. Adopting a qualitative and exploratory research approach, this thesis employs a single-case study of a Chinese smart hardware SME engaged in European B2B projects. Data were collected through field observations, internal project documentation, interviews, and secondary sources, enabling triangulation and in-depth analysis. The findings reveal that market entry challenges arise primarily during execution and stabilization phases, particularly in relation to customer requirement interpretation, trust management, collaboration effectiveness, and organizational responsiveness. Based on these insights, the study develops a strategic framework integrating four interrelated dimensions: customer underlying logic alignment, hybrid collaboration mechanisms, process governance and execution discipline, and decision authority with organizational responsiveness. The proposed framework contributes to a more nuanced understanding of European B2B market entry as an embedded, execution-driven process and provides practical guidance for Chinese smart hardware SMEs operating under uncertainty and resource constraints