Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust

Data de publicació electrònica: 30-06-2025

Detalles Bibliográficos
Autores: Jordana, Jacint, Triviño Salazar, Juan Carlos
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2025
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10230/71293
Acceso en línea:http://hdl.handle.net/10230/71293
http://dx.doi.org/10.1111/rego.70053
Access Level:acceso abierto
Palabra clave:Informació
Confiança
Organismes de l'administració pública
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spelling Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trustJordana, JacintTriviño Salazar, Juan CarlosInformacióConfiançaOrganismes de l'administració públicaData de publicació electrònica: 30-06-2025Trustable environments are highly appreciated for regulatory performance, but difficult to emerge. A condition for making trust work is to accept vulnerability, and this holds both for stakeholders and agencies in public governance. Trust-related vulnerability can be understood as a dynamic perception of potential harm derived from entering into a desired interaction. While stakeholders increased vulnerability due to voluntary exchanges with public bodies has been widely documented, the conditions under which agencies voluntarily increase their vulnerability remain less explored. Focusing on independent regulatory agencies (IRAs), this paper introduces a conceptual framework where agency vulnerability serves as a strategic tool to enhance IRAs' accountability, ultimately supporting these goals. We argue that IRAs intentionally incorporate vulnerability to make accountability efforts more credible, fostering stakeholder trust and facilitating operations. To achieve this, IRAs disclose sensitive information through accountability mechanisms, including transparency and participation initiatives. While this exposes them to criticism, penalization, or termination, it also strengthens stakeholder support and regulatory effectiveness. However, to manage risks, vulnerability is often selectively applied, prioritizing preferred stakeholders. We empirically apply this framework on Spanish data protection, finance, and food safety regulators. Our findings suggest that while vulnerability increases risks by enabling potential harm to IRAs, it ultimately mitigates accountability challenges and enhances trust among selected stakeholders, making accountability relationships more credible.Previous versions of this paper were presented at “Workshop on Vulnerability” CARR—London School of Economics and Political Sciences (LSE) on September 21, 2023, as well as the “Workshop on Regulation and (Dis)trust: Exploring a Complex Relationship”—European University Institute (EUI) held from January 24 to 26, 2024. This study has received funding from the European Union's Horizon 2020 Research and Innovation Programme under grant agreement no. 870722 (TiGRE project) and the Horizon ERC 2022 Advanced Grant under grant agreement no. 101097835 (RegTrust project).Wiley202520252025info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttp://hdl.handle.net/10230/71293http://dx.doi.org/10.1111/rego.70053http://hdl.handle.net/10230/71293reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)InglésRegulation & Governance. 2025 Jun 30info:eu-repo/grantAgreement/EC/H2020/870722info:eu-repo/grantAgreement/EC/H2020/822166info:eu-repo/grantAgreement/EC/FP7/101097835© 2025 The Author(s). Regulation & Governance published by John Wiley & Sons Australia, Ltd. This is an open access article under the terms of the Creative Commons Attribution-NonCommercial License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.http://creativecommons.org/licenses/by-nc/4.0/info:eu-repo/semantics/openAccessoai:recercat.cat:10230/712932026-05-29T05:05:01Z
dc.title.none.fl_str_mv Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
title Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
spellingShingle Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
Jordana, Jacint
Informació
Confiança
Organismes de l'administració pública
title_short Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
title_full Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
title_fullStr Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
title_full_unstemmed Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
title_sort Turning vulnerability into strength: how independent regulatory agencies enhance accountability and build stakeholder trust
dc.creator.none.fl_str_mv Jordana, Jacint
Triviño Salazar, Juan Carlos
author Jordana, Jacint
author_facet Jordana, Jacint
Triviño Salazar, Juan Carlos
author_role author
author2 Triviño Salazar, Juan Carlos
author2_role author
dc.subject.none.fl_str_mv Informació
Confiança
Organismes de l'administració pública
topic Informació
Confiança
Organismes de l'administració pública
description Data de publicació electrònica: 30-06-2025
publishDate 2025
dc.date.none.fl_str_mv 2025
2025
2025
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/10230/71293
http://dx.doi.org/10.1111/rego.70053
http://hdl.handle.net/10230/71293
url http://hdl.handle.net/10230/71293
http://dx.doi.org/10.1111/rego.70053
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv Regulation & Governance. 2025 Jun 30
info:eu-repo/grantAgreement/EC/H2020/870722
info:eu-repo/grantAgreement/EC/H2020/822166
info:eu-repo/grantAgreement/EC/FP7/101097835
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by-nc/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Wiley
publisher.none.fl_str_mv Wiley
dc.source.none.fl_str_mv reponame:Recercat. Dipósit de la Recerca de Catalunya
instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
instname_str Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
reponame_str Recercat. Dipósit de la Recerca de Catalunya
collection Recercat. Dipósit de la Recerca de Catalunya
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