Benchmarking the Knowledge Management Practices in Selected European Higher Education Libraries

Knowledge Management (KM) in libraries refers to the systematic management and control of knowledge as an important resource when producing high quality library and information services. If one wishes to make the optimal use and dissemination of organizational and other work-life related knowledge,...

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Detalles Bibliográficos
Autores: Balagué, Núria|||0000-0003-0319-2143, Düren, Petra, Saarti, Jarmo
Tipo de recurso: artículo
Fecha de publicación:2015
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:ddd.uab.cat:288579
Acceso en línea:https://ddd.uab.cat/record/288579
Access Level:acceso abierto
Palabra clave:Academic libraries
Knowledge management
Knowledge management tool
Lifelong learning
Staff development
Benchmarking
Biblioteques universitàries
Gestió del coneixement
Servei de Biblioteques
Universitat Autònoma de Barcelona
Descripción
Sumario:Knowledge Management (KM) in libraries refers to the systematic management and control of knowledge as an important resource when producing high quality library and information services. If one wishes to make the optimal use and dissemination of organizational and other work-life related knowledge, then one needs to acquire appropriate knowledge management tools and to adopt a systematic procedure for KM throughout the organization. This can exert an energizing effect on the lifelong learning of the libraries' staff which is essential in today's rapidly changing scientific information environment. This qualitative research conducted in three academic libraries - IZUS / Universitätsbibliothek Stuttgart, Germany, Universitat Autònoma de Barcelona Library (UAB) Barcelona, Spain and University of Eastern Finland Library (UEF), Finland - makes a comparison of the KM processes being implemented in each of the institutions to ensure the continuous learning of the libraries' staff.