The importance of the communication strategy in tourism micro-enterprises in Seville

In the context of excess information that we live in the XXI century, institutional communication becomes essential. Big enterprises and institutions clearly see the need to invest in this aspect, however small and micro-enterprises do not have it so assumed. The aim of this paper is to analyze the...

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Detalles Bibliográficos
Autores: Corona-León, Gladys Arlette, Mancinas-Chávez, Rosalba
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/104355
Acceso en línea:https://hdl.handle.net/11441/104355
https://doi.org/10.12795/IROCAMM.2021.v01.i04.05
Access Level:acceso abierto
Palabra clave:Hostels
Institutional communication
Micro-enterprises
Seville
Tourism
Albergues
Comunicación institucional
Microempresas
Sevilla
Turismo
Descripción
Sumario:In the context of excess information that we live in the XXI century, institutional communication becomes essential. Big enterprises and institutions clearly see the need to invest in this aspect, however small and micro-enterprises do not have it so assumed. The aim of this paper is to analyze the role of institutional communication in tourist micro-enterprises in Seville. It is carried out from the interview with 6 managers of micro-enterprises and is complemented by 2 interviews with experts. From the results, it is possible to verify that the organizations that implement communication elements manage to position themselves better.