The Mediating Roles of Corporate Reputation, Employee Engagement, and Innovation in the CSR Performance Relationship: Insights from the Middle Eastern Banking Sector
[EN] This study investigates how Corporate Social Responsibility (CSR) influences financial performance in the Middle Eastern banking sector through the mediating roles of corporate reputation, employee engagement, and innovation orientation. Drawing on stakeholder theory and the resource-based view...
| Autores: | , , |
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| Tipo de recurso: | artículo |
| Fecha de publicación: | 2025 |
| País: | España |
| Institución: | Universitat Politècnica de València (UPV) |
| Repositorio: | RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia |
| Idioma: | inglés |
| OAI Identifier: | oai:dnet:riunet______::14151e8a055b2b946e7f443d71d33306 |
| Acceso en línea: | https://riunet.upv.es/handle/10251/234691 |
| Access Level: | acceso abierto |
| Palabra clave: | Corporate social responsibility Employee engagement Innovation orientation Financial performance Middle eastern banking sector 10.- Reducir las desigualdades entre países y dentro de ellos 16.- Promover sociedades pacíficas e inclusivas para el desarrollo sostenible, facilitar acceso a la justicia para todos y crear instituciones eficaces, responsables e inclusivas a todos los niveles |
| Sumario: | [EN] This study investigates how Corporate Social Responsibility (CSR) influences financial performance in the Middle Eastern banking sector through the mediating roles of corporate reputation, employee engagement, and innovation orientation. Drawing on stakeholder theory and the resource-based view, a survey of 297 senior banking executives was analyzed using structural equation modeling. The results show that CSR has both a direct positive impact on financial performance and an indirect effect by strengthening intangible resources. Among the mediators, innovation orientation emerged as the strongest pathway, followed by employee engagement and reputation. Collectively, the model accounted for more than 60% of the variance in financial performance, confirming that socially responsible strategies are not symbolic but yield tangible economic value. In the Middle Eastern banking sector¿characterized by regulatory turbulence, cultural expectations, and digital transformation¿CSR initiatives such as financial inclusion programs, green financing, and Sharia-compliant services provide both legitimacy and resilience. These findings highlight the strategic importance of embedding CSR into banking practices, showing that socially responsible institutions not only secure reputational gains but also cultivate motivated employees, foster innovation, and achieve sustainable profitability. By situating CSR within the unique context of Middle Eastern banking, this study extends the literature on CSR¿performance linkages in emerging markets and demonstrates how intangible capabilities can be mobilized to secure long-term financial sustainability |
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