Hospital Reputation and Perceptions of Patient Safety

Objective: The objective of this study was to explore the theoretical relationship between the social reputation and the perceived safety of a hospital. Subjects and Methods: A random sample of 316 patients and 27 relatives of patients who were unable to respond themselves at four public hospitals i...

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Detalles Bibliográficos
Autores: Mira, JJ, Lorenzo, S, Navarro, I
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2014
País:España
Institución:Fundación para el Fomento de la Investigación Sanitaria y Biomédica de la Comunitat Valenciana (FISABIO)
Repositorio:r-FISABIO. Repositorio Institucional de Producción Científica
OAI Identifier:oai:fisabio.fundanetsuite.com:p14402
Acceso en línea:https://fisabio.portalinvestigacion.com/publicaciones/14402
Access Level:acceso abierto
Palabra clave:Patient safety
Management
Quality assurance
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spelling Hospital Reputation and Perceptions of Patient SafetyMira, JJLorenzo, SNavarro, IPatient safetyManagementQuality assuranceObjective: The objective of this study was to explore the theoretical relationship between the social reputation and the perceived safety of a hospital. Subjects and Methods: A random sample of 316 patients and 27 relatives of patients who were unable to respond themselves at four public hospitals in Madrid, Barcelona and Alicante were interviewed to establish a measure of reputation and perceived safety. Results: There were no different perceptions between patients and relatives regarding hospital reputation or safety perception (p > 0.05). The perception of patients or relatives of health professionals' competence (beta = 0.07, 95% CI 0.01-0.12), the perception of a positive treatment output of surgical or medical treatment (beta = 0.35, 95% CI 0.22-0.49) and hospital reputation (beta = 0.08, 95% CI 0.02-0.14) were directly and positively associated with their perception that the hospital was a safe clinical environment in which few clinical errors are committed. Conclusions: The data suggested that the social reputation of these hospitals and the perceptions of patients or relatives of patient safety were indeed correlated. Future research should assess whether efforts to enhance hospital reputation, by improving patients' perceptions of clinical safety, may contribute to reducing the frequency of litigation cases. (C) 2013 S. Karger AG, BaselKARGER2014info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttps://fisabio.portalinvestigacion.com/publicaciones/14402MEDICAL PRINCIPLES AND PRACTICEISSN: 10117571ISSNe: 14230151reponame:r-FISABIO. Repositorio Institucional de Producción Científicainstname:Fundación para el Fomento de la Investigación Sanitaria y Biomédica de la Comunitat Valenciana (FISABIO)Inglésinfo:eu-repo/semantics/openAccessoai:fisabio.fundanetsuite.com:p144022026-06-11T12:45:17Z
dc.title.none.fl_str_mv Hospital Reputation and Perceptions of Patient Safety
title Hospital Reputation and Perceptions of Patient Safety
spellingShingle Hospital Reputation and Perceptions of Patient Safety
Mira, JJ
Patient safety
Management
Quality assurance
title_short Hospital Reputation and Perceptions of Patient Safety
title_full Hospital Reputation and Perceptions of Patient Safety
title_fullStr Hospital Reputation and Perceptions of Patient Safety
title_full_unstemmed Hospital Reputation and Perceptions of Patient Safety
title_sort Hospital Reputation and Perceptions of Patient Safety
dc.creator.none.fl_str_mv Mira, JJ
Lorenzo, S
Navarro, I
author Mira, JJ
author_facet Mira, JJ
Lorenzo, S
Navarro, I
author_role author
author2 Lorenzo, S
Navarro, I
author2_role author
author
dc.subject.none.fl_str_mv Patient safety
Management
Quality assurance
topic Patient safety
Management
Quality assurance
description Objective: The objective of this study was to explore the theoretical relationship between the social reputation and the perceived safety of a hospital. Subjects and Methods: A random sample of 316 patients and 27 relatives of patients who were unable to respond themselves at four public hospitals in Madrid, Barcelona and Alicante were interviewed to establish a measure of reputation and perceived safety. Results: There were no different perceptions between patients and relatives regarding hospital reputation or safety perception (p > 0.05). The perception of patients or relatives of health professionals' competence (beta = 0.07, 95% CI 0.01-0.12), the perception of a positive treatment output of surgical or medical treatment (beta = 0.35, 95% CI 0.22-0.49) and hospital reputation (beta = 0.08, 95% CI 0.02-0.14) were directly and positively associated with their perception that the hospital was a safe clinical environment in which few clinical errors are committed. Conclusions: The data suggested that the social reputation of these hospitals and the perceptions of patients or relatives of patient safety were indeed correlated. Future research should assess whether efforts to enhance hospital reputation, by improving patients' perceptions of clinical safety, may contribute to reducing the frequency of litigation cases. (C) 2013 S. Karger AG, Basel
publishDate 2014
dc.date.none.fl_str_mv 2014
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://fisabio.portalinvestigacion.com/publicaciones/14402
url https://fisabio.portalinvestigacion.com/publicaciones/14402
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv KARGER
publisher.none.fl_str_mv KARGER
dc.source.none.fl_str_mv MEDICAL PRINCIPLES AND PRACTICE
ISSN: 10117571
ISSNe: 14230151
reponame:r-FISABIO. Repositorio Institucional de Producción Científica
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instname_str Fundación para el Fomento de la Investigación Sanitaria y Biomédica de la Comunitat Valenciana (FISABIO)
reponame_str r-FISABIO. Repositorio Institucional de Producción Científica
collection r-FISABIO. Repositorio Institucional de Producción Científica
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repository.mail.fl_str_mv
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