Prior experience with online feedback: its influence on students’ engagement

Although the literature on feedback processes has identified two approaches to feedback—more transmissive or more dialogical—there is little empirical evidence of how students perceive feedback practices, particularly in online education. Moreover, there is a lack of research addressing previous exp...

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Detalles Bibliográficos
Autores: Espasa, Anna, Guasch, Teresa, Mayordomo, Rosa M., Martínez Melo, Montserrat
Tipo de recurso: artículo
Estado:Versión aceptada para publicación
Fecha de publicación:2022
País:España
Institución:Universitat Oberta de Catalunya (UOC)
Repositorio:O2, repositorio institucional de la UOC
OAI Identifier:oai:openaccess.uoc.edu:10609/147121
Acceso en línea:http://hdl.handle.net/10609/147121
http://doi.org/10.1080/01587919.2022.2088480
Access Level:acceso embargado
Palabra clave:feedback
online education
prior experience
engagement
retroalimentación
educación en línea
experiencia previa
educació en línia
experiència prèvia
distance education
Ensenyament a distància
enseñanza a distancia
Descripción
Sumario:Although the literature on feedback processes has identified two approaches to feedback—more transmissive or more dialogical—there is little empirical evidence of how students perceive feedback practices, particularly in online education. Moreover, there is a lack of research addressing previous experience with online feedback (frequency, timing, type of feedback and the opportunity to resubmit their work) and how this influences student engagement. To provide evidence regarding these issues, we administered an online questionnaire to 1,766 bachelor students. Results suggested that students tend to perceive feedback practices as resembling the transmissive model. Even so, the results confirmed that students’ prior experience with online feedback influences their degree of cognitive engagement with it. The discussion in this paper focuses on the importance of carrying out dialogical feedback practices in online education, as well as demonstrating why it is important to purposefully design feedback, at both instructional and institutional levels.