Development of a Risk Assessment Tool for Social Services Using a Modified Delphi Technique

The pandemic caused by covid-19 has revealed an enormous vulnerability in health, economic and social terms. We are facing a new unprecedented environmental and socioeconomic reality, which poses a challenge for risk control and management. This forces a methodological effort to be made in all areas...

Descripción completa

Detalles Bibliográficos
Autores: Vázquez Aguado, Octavio, Vallejo Andrada, Ana, Muñoz Moreno, Rocío, Ferri Fuentevilla, Elena
Tipo de recurso: artículo
Fecha de publicación:2024
País:España
Institución:Universidad de Huelva (UHU)
Repositorio:Arias Montano. Repositorio Institucional de la Universidad de Huelva
Idioma:inglés
OAI Identifier:oai:ariasmontano.uhu.es:10272/24905
Acceso en línea:https://hdl.handle.net/10272/24905
Access Level:acceso abierto
Palabra clave:Delphi
expert consultation
risk assessment
social services
HVCRA
Descripción
Sumario:The pandemic caused by covid-19 has revealed an enormous vulnerability in health, economic and social terms. We are facing a new unprecedented environmental and socioeconomic reality, which poses a challenge for risk control and management. This forces a methodological effort to be made in all areas in the creation of models for the prevention and prediction of existing impacts, risks, and potential threats. In Social Services’ field, we propose a tool that will allow, on the one hand, to measure the impact of COVID-19 on the Social Services system and, on the other hand, to evaluate the areas with the highest socioeconomic risk in the post-COVID scenario. The modified Delphi technique has been used to reach a consensus on a proposal of 37 indicators with a group of experts, which in the final phase resulted in 34. To our knowledge, this represents the first risk assessment tool in social services designed specifically for use at local level. The proposed tool can help determine the situation of municipal social services in relation to risk, assessing weaknesses and improving the capacity of the system.