Transparency in nursing home services before and during the COVID-19 pandemic in Spain

The objective of the article is to analyze transparency in the provision of nursing home services towards beneficiaries. To do this, we identify three policy dimensions and their specific elements, what allow us to assess transparency in the implementation of these services. The article develops and...

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Detalles Bibliográficos
Autores: Pérez Durán, Ixchel|||0000-0003-3665-3380, Hernandez Sanchez, Alfredo|||0000-0001-7643-249X
Tipo de recurso: artículo
Fecha de publicación:2021
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:ddd.uab.cat:299280
Acceso en línea:https://ddd.uab.cat/record/299280
https://dx.doi.org/urn:doi:10.21308/recp.57.03
Access Level:acceso abierto
Palabra clave:Transparency
Nursing home services
COVID-19
Formal rules
Topic modeling
Dictionary analysis
Transparencia
Residencias de mayores
Reglas formales
Descripción
Sumario:The objective of the article is to analyze transparency in the provision of nursing home services towards beneficiaries. To do this, we identify three policy dimensions and their specific elements, what allow us to assess transparency in the implementation of these services. The article develops and empirically tests an analytical framework to assess the transparency of elderly care services in Spain. On the one hand, we examine the extent to which nursing home service providers (both public and private) are obliged to supply information about their performance. We analyze the formal obligations for both public and private facilities in the seventeen autonomous communities (ACs). On the other hand, we examine the content of the messages posted on Twitter by the three biggest business associations of the sector in Spain, namely, Business Federation of Assistance for Dependents (Federación Empresarial de la Dependencia), Association of Dependency Services Companies (Asociación de Empresas de Servicios para la Dependencia), and Business Circle of Caring for People (Círculo Empresarial de Atención a las Personas), in order to determine whether transparency is a concern for the industry regardless of the regulatory requirements faced by direct service providers.