Dealing with knowledge hiding to improve innovation capabilities in the hotel industry: The unconventional role of knowledge-oriented leadership

The development of unconventional forms of innovation relies on information and knowledge exchange and their subsequent integration. However, deceptive knowledge hiding (KH) stifles creativity and hinders the growth of innovative skills and corporate performance. This paper uses a cognitive collecti...

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Detalles Bibliográficos
Autores: Donate Manzanares, Mario Javier, González-Mohíno Sánchez, Miguel, Appio, Francesco Paolo, Bernhard, Fabian
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universidad de Castilla-La Mancha
Repositorio:RUIdeRA. Repositorio Institucional de la UCLM
OAI Identifier:oai:ruidera.uclm.es:10578/32399
Acceso en línea:http://hdl.handle.net/10578/32399
Access Level:acceso abierto
Palabra clave:Knowledge-oriented leadership
Knowledge hiding
Task management conflict
Sustainable competitive advantage
Innovation capabilities
Unconventional innovation
Spanish hotels
Descripción
Sumario:The development of unconventional forms of innovation relies on information and knowledge exchange and their subsequent integration. However, deceptive knowledge hiding (KH) stifles creativity and hinders the growth of innovative skills and corporate performance. This paper uses a cognitive collective engagement approach and an unconventional management style – knowledge-oriented leadership – to explain how to mitigate deceptive KH by focusing on reducing high levels of task management conflict, which is thought to be an antecedent of KH. We also illustrate how reducing KH has a beneficial influence on innovative capabilities, allowing businesses to achieve long-term competitive advantages. A structural equations model is used to test our assumptions in a sample of 118 inland Spanish hotels. The findings confirm that deceptive KH resulting from task management conflict erodes innovative capabilities in this industry. We also find that knowledge-oriented leadership has positive and strong direct and indirect consequences on task management conflict, knowledge hiding, and innovation capabilities. The implications of using this unconventional leadership perspective to improve innovation capabilities are discussed in detail by the study’s authors.