Empowering Expansion: Automation and Dashboard Efficiency

This thesis offers a comprehensive examination of the projects undertaken within the Amazon Expansion Department during an internship period, focusing on the European markets. The Expansion Department targets strategic growth in European markets, including the Netherlands, Turkey, Sweden, Belgium, a...

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Detalles Bibliográficos
Autor: Ochoa Franqués, Víctor
Tipo de recurso: tesis de maestría
Fecha de publicación:2024
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/426178
Acceso en línea:https://hdl.handle.net/2117/426178
Access Level:acceso abierto
Palabra clave:Corporations-- Growth
Empreses--Creixement
Àrees temàtiques de la UPC::Economia i organització d'empreses::Competitivitat i innovació
Descripción
Sumario:This thesis offers a comprehensive examination of the projects undertaken within the Amazon Expansion Department during an internship period, focusing on the European markets. The Expansion Department targets strategic growth in European markets, including the Netherlands, Turkey, Sweden, Belgium, and Poland, driven by meticulous analyses of growth potential and customer needs. The thesis delves into four projects categorized into Automation and Dashboard development, emphasizing data manipulation and strategic decision-making. These projects aim to enhance operational efficiency, strategic decision-making, and customer experience (CX). Through the evolution of reporting methodologies, such as the Weekly Business Report (WBR) and Quarterly Business Report (QBR), and the development of dashboards for vendors and Prime customers, significant advancements have been achieved. Despite challenges in managing extensive databases and refining queries, these projects underscore the importance of continuous innovation and customer-centricity in navigating the dynamic business landscape. The conclusions emphasize the significance of interdepartmental collaboration, attention to detail, and ongoing commitment to improvement for long-term success in the global marketplace.