Public relations in growth hacking strategies in digital communication: the case studies of Wallapop, Westwing and Fotocasa

This work focuses on the strategic planning of public relations in well-known digital brands, based in Barcelona. This is the host city of the international technology fair “Mobile World Congress” and, at the same time, is in fifth place in Europe, in terms of the number of exist-ing start-ups. The...

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Detalles Bibliográficos
Autores: Coll-Rubio, Patricia, Micó, Josep-Lluís
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2020
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:20.500.14342/669
Acceso en línea:http://hdl.handle.net/20.500.14342/669
https://doi.org/10.17231/comsoc.0(2020).2750
Access Level:acceso abierto
Palabra clave:Màrqueting
Publicitat
Relacions públiques
Màrqueting digital
Growth hacking
Empreses--Planificació
65
Descripción
Sumario:This work focuses on the strategic planning of public relations in well-known digital brands, based in Barcelona. This is the host city of the international technology fair “Mobile World Congress” and, at the same time, is in fifth place in Europe, in terms of the number of exist-ing start-ups. The qualitative methodology, using the case study, was the research strategy used, which favoured triangulation in data collection through in-depth interviews and document analy-sis. Three brands founded on the digital environment were studied, whose activity is developed in the online environment. The results of the study showed that the public relations planning of the analysed digital brands is carried out in four stages: research, planning, implementation and evaluation. The public relations actions of these brands are integrated into marketing strategies and focus on advertising, content marketing and influence marketing actions, which combine creativity and analysis in order to achieve growth hacking goals. The strategies of these brands seek to achieve communication goals in the short term and the techniques used are guided by a management approach by objectives.