An analysis of the perceived difficulties arising during the process of integrating management systems

Purpose: This study empirically scrutinises the difficulties that result from the integration of management systems and analyses the role of strategic actions and organisational factors on the difficulties-integration relationship. Design/methodology/approach: For the empirical application we use a...

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Autores: Abad Puente, Jesús|||0000-0003-1447-2087, Cabrera, Henrry Ricardo, Medina, Alberto
Tipo de recurso: artículo
Fecha de publicación:2016
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/91275
Acceso en línea:https://hdl.handle.net/2117/91275
https://dx.doi.org/10.3926/jiem.1989
Access Level:acceso abierto
Palabra clave:Management information systems
integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
perceived difficulties
Sistemes integrats de gestió
Sistemes d'informació per a la gestió
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió de la qualitat
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spelling An analysis of the perceived difficulties arising during the process of integrating management systemsAbad Puente, Jesús|||0000-0003-1447-2087Cabrera, Henrry RicardoMedina, AlbertoManagement information systemsintegrated management systemsISO 9001ISO 14001OHSAS 18001perceived difficultiesSistemes integrats de gestióSistemes d'informació per a la gestióÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixementÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió de la qualitatPurpose: This study empirically scrutinises the difficulties that result from the integration of management systems and analyses the role of strategic actions and organisational factors on the difficulties-integration relationship. Design/methodology/approach: For the empirical application we use a unique dataset of Spanish certified firms (ISO 9001, ISO 14001 and OHSAS 18001) with integrated management system. We employ an analysis based on nonparametric tests to detect differences in the distribution of perceived difficulties across groups of firms grouped according to strategic choices and business size. Findings: Results show that the most relevant difficulty faced by managers is the employees’ resistance to chance. Also, results suggest that the effective integration of management systems is conditioned by the sequence of integration of the systems, the integration level achieved and the structure governing the new integrated system. We also report a negative relationship between perceived difficulties and firm size. Practical implications: For business strategists, our results underline the relevance of designing governance structures that match the requirements of the integrated system and interlock organisational and technical aspects at the design stage of the new integrated system. Additionally, the findings suggest that managers should also develop communication actions that increase the participation and involvement of workers at all stages of the integration process. Originality/value: Most research emphasises the benefits of integrated management systems. By analysing the difficulties that arise during the integration process, this study contributes to fill a gap in the literature on the problems associated with processes of organisational change, in our case the integration of management systems.Peer ReviewedUniversitat Politècnica de Catalunya. Departament d'Organització d'Empreses (OE)20162016-01-0120162016-10-31journal articlehttp://purl.org/coar/resource_type/c_6501VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2117/91275https://dx.doi.org/10.3926/jiem.1989reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2http://creativecommons.org/licenses/by-nc-nd/3.0/es/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/912752026-05-27T15:37:01Z
dc.title.none.fl_str_mv An analysis of the perceived difficulties arising during the process of integrating management systems
title An analysis of the perceived difficulties arising during the process of integrating management systems
spellingShingle An analysis of the perceived difficulties arising during the process of integrating management systems
Abad Puente, Jesús|||0000-0003-1447-2087
Management information systems
integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
perceived difficulties
Sistemes integrats de gestió
Sistemes d'informació per a la gestió
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió de la qualitat
title_short An analysis of the perceived difficulties arising during the process of integrating management systems
title_full An analysis of the perceived difficulties arising during the process of integrating management systems
title_fullStr An analysis of the perceived difficulties arising during the process of integrating management systems
title_full_unstemmed An analysis of the perceived difficulties arising during the process of integrating management systems
title_sort An analysis of the perceived difficulties arising during the process of integrating management systems
dc.creator.none.fl_str_mv Abad Puente, Jesús|||0000-0003-1447-2087
Cabrera, Henrry Ricardo
Medina, Alberto
author Abad Puente, Jesús|||0000-0003-1447-2087
author_facet Abad Puente, Jesús|||0000-0003-1447-2087
Cabrera, Henrry Ricardo
Medina, Alberto
author_role author
author2 Cabrera, Henrry Ricardo
Medina, Alberto
author2_role author
author
dc.subject.none.fl_str_mv Management information systems
integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
perceived difficulties
Sistemes integrats de gestió
Sistemes d'informació per a la gestió
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió de la qualitat
topic Management information systems
integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
perceived difficulties
Sistemes integrats de gestió
Sistemes d'informació per a la gestió
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió de la qualitat
description Purpose: This study empirically scrutinises the difficulties that result from the integration of management systems and analyses the role of strategic actions and organisational factors on the difficulties-integration relationship. Design/methodology/approach: For the empirical application we use a unique dataset of Spanish certified firms (ISO 9001, ISO 14001 and OHSAS 18001) with integrated management system. We employ an analysis based on nonparametric tests to detect differences in the distribution of perceived difficulties across groups of firms grouped according to strategic choices and business size. Findings: Results show that the most relevant difficulty faced by managers is the employees’ resistance to chance. Also, results suggest that the effective integration of management systems is conditioned by the sequence of integration of the systems, the integration level achieved and the structure governing the new integrated system. We also report a negative relationship between perceived difficulties and firm size. Practical implications: For business strategists, our results underline the relevance of designing governance structures that match the requirements of the integrated system and interlock organisational and technical aspects at the design stage of the new integrated system. Additionally, the findings suggest that managers should also develop communication actions that increase the participation and involvement of workers at all stages of the integration process. Originality/value: Most research emphasises the benefits of integrated management systems. By analysing the difficulties that arise during the integration process, this study contributes to fill a gap in the literature on the problems associated with processes of organisational change, in our case the integration of management systems.
publishDate 2016
dc.date.none.fl_str_mv 2016
2016-01-01
2016
2016-10-31
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/91275
https://dx.doi.org/10.3926/jiem.1989
url https://hdl.handle.net/2117/91275
https://dx.doi.org/10.3926/jiem.1989
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2

http://creativecommons.org/licenses/by-nc-nd/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2

http://creativecommons.org/licenses/by-nc-nd/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses (OE)
publisher.none.fl_str_mv Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses (OE)
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15.300719

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