The effectiveness of crowdsourcing in knowledge-based industries: the moderating role of transformational leadership and organisational learning

[EN] Crowdsourcing provides an opportunity for SMEs to exploit collective knowledge that is located outside the organisation. Crowdsourcing allows organisations to keep pace with a fast-changing environment by solving business problems, supporting R&D activities, and fostering innovation che...

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Detalles Bibliográficos
Autores: Devece Carañana, Carlos Alberto|||0000-0002-8584-6325, Palacios Marqués, Daniel|||0000-0002-6415-2025, Ribeiro-Navarrete, B.
Tipo de recurso: artículo
Fecha de publicación:2019
País:España
Institución:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:inglés
OAI Identifier:oai:riunet.upv.es:10251/155710
Acceso en línea:https://riunet.upv.es/handle/10251/155710
Access Level:acceso abierto
Palabra clave:Crowdsourcing
Transformational leadership
Organisational learning
Organisational performance
ORGANIZACION DE EMPRESAS
Descripción
Sumario:[EN] Crowdsourcing provides an opportunity for SMEs to exploit collective knowledge that is located outside the organisation. Crowdsourcing allows organisations to keep pace with a fast-changing environment by solving business problems, supporting R&D activities, and fostering innovation cheaply, flexibly, and dynamically. Nevertheless, managing crowdsourcing is difficult, and positive outcomes are not guaranteed. Drawing on the Resource-based View, we study transformational leadership and organisational learning capability as complementary assets to help SMEs deploy crowdsourcing. An empirical study of Spanish telecommunications and biotechnology companies confirmed the moderating effect of organisational learning on the relationship between crowdsourcing and organisational performance.