An intelligent low-code platform for building task-oriented LLM-based chatbots

Task-oriented chatbots help users complete specific goals such as ordering products. We recently proposed Taskyto, a domain-specific language (DSL) for building LLM-based task-oriented chatbots. Although Taskyto simplifies development, it remains challenging for non-experts due to complex installati...

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Detalles Bibliográficos
Autores: Quiles, Ángel, Guerra Sánchez, Esther, Lara Jaramillo, Juan de
Tipo de recurso: artículo
Fecha de publicación:2026
País:España
Institución:Universidad Autónoma de Madrid
Repositorio:Biblos-e Archivo. Repositorio Institucional de la UAM
Idioma:inglés
OAI Identifier:oai:dnet:biblosearchi::042fe8330cdeb296412e0e5c88f5850b
Acceso en línea:https://hdl.handle.net/10486/768361
https://dx.doi.org/10.1016/j.cola.2026.101401
Access Level:acceso abierto
Palabra clave:Chatbots
Intelligent assistants
Low-code platforms
Large Language Models
Domain-specific languages
Informática
Descripción
Sumario:Task-oriented chatbots help users complete specific goals such as ordering products. We recently proposed Taskyto, a domain-specific language (DSL) for building LLM-based task-oriented chatbots. Although Taskyto simplifies development, it remains challenging for non-experts due to complex installation, required DSL knowledge, and dedicated infrastructure to run the chatbots. To address these limitations, we present Bot-Craft, a low-code platform for creating and deploying Taskyto chatbots, augmented with an intelligent assistant that generates Taskyto code from natural language requests. We report on experiments demonstrating the assistant’s usability, effectiveness, performance, and accuracy in supporting chatbot development