Something is wrong in the way we inform patients of an adverse event

Objective: To analyze which actions are carried out in hospitals and primary care to ensure open disclosure to the patient after an adverse event (AE). Methods: We surveyed 633 managers and patient safety coordinates (staff) and 1340 physicians and nurses from eight autonomous communities. The level...

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Detalles Bibliográficos
Autores: Mira JJ, Lorenzo S
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2015
País:España
Institución:Fundación para el Fomento de la Investigación Sanitaria y Biomédica de la Comunitat Valenciana (FISABIO)
Repositorio:r-FISABIO. Repositorio Institucional de Producción Científica
OAI Identifier:oai:fisabio.fundanetsuite.com:p4524
Acceso en línea:https://fisabio.portalinvestigacion.com/publicaciones/4524
Access Level:acceso abierto
Palabra clave:Patient safety
Organization and administration management
Adverse events
Patients
Descripción
Sumario:Objective: To analyze which actions are carried out in hospitals and primary care to ensure open disclosure to the patient after an adverse event (AE). Methods: We surveyed 633 managers and patient safety coordinates (staff) and 1340 physicians and nurses from eight autonomous communities. The level of implementation of open disclosure recommendations was explored. Results: A total of 112 (27.9%) staff and 386(35.9%) professionals considered that patients were correctly informed after an EA; 30 (7.4%) staff claimed to have a guideline on how to report EA; only 92 medical professionals (17.4%) and 93 nurses (19.1%) had received training on open disclosure. Conclusions: There are gaps in the way of planning, organizing and ensuring that patients who suffer an AE will receive an apology with honest information about what has happened and what could subsequently happen. (C) 2015 SESPAS. Published by Elsevier Espana, S.L.U. All rights reserved.