Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander

As the deployment of Internet of Things and other enabling technologies is still in an initial phase worldwide, few research studies have addressed the associated business models. This paper aims to fill this gap. The main objective of this research is to gain a deeper knowledge about practical busi...

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Autores: Díaz Díaz, Raimundo, Muñoz Gutiérrez, Luis|||0000-0002-7704-1199, Pérez González, Daniel|||0000-0002-1469-220X
Tipo de recurso: artículo
Fecha de publicación:2017
País:España
Institución:Universidad de Cantabria (UC)
Repositorio:UCrea Repositorio Abierto de la Universidad de Cantabria
Idioma:inglés
OAI Identifier:oai:repositorio.unican.es:10902/11588
Acceso en línea:http://hdl.handle.net/10902/11588
Access Level:acceso abierto
Palabra clave:Smart cities
Business model
Canvas
Sustainability
Santander
IoT
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spelling Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantanderDíaz Díaz, RaimundoMuñoz Gutiérrez, Luis|||0000-0002-7704-1199Pérez González, Daniel|||0000-0002-1469-220XSmart citiesBusiness modelCanvasSustainabilitySantanderIoTAs the deployment of Internet of Things and other enabling technologies is still in an initial phase worldwide, few research studies have addressed the associated business models. This paper aims to fill this gap. The main objective of this research is to gain a deeper knowledge about practical business models matching into a real-life smart city ecosystem. Hence, a benchmarking of eight urban services provided in the city of Santander has been carried out: waste management; water supply; traffic management; street lighting; augmented reality and tourism; incidences management, parks and gardens and citizen participation. Among the main results of our study, we highlight that those public services properly managed embedding IoT technology convey cost reductions in the long term. There is also a reduction in energy consumption and environmental impact with the consequent social impact. It should also be highlighted that most data are managed with the same platform. Last but not least, an emerging ecosystem of incentivized citizens has been proved to be arising.ElsevierUniversidad de Cantabria20172017-11-01journal articlehttp://purl.org/coar/resource_type/c_6501NAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/articlehttp://hdl.handle.net/10902/11588Future Generation Computer Systems, 2017, 76, 198-214reponame:UCrea Repositorio Abierto de la Universidad de Cantabriainstname:Universidad de Cantabria (UC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Atribución-NoComercial-SinDerivadas 3.0 Españahttp://creativecommons.org/licenses/by-nc-nd/3.0/es/info:eu-repo/semantics/openAccessoai:repositorio.unican.es:10902/115882026-06-02T12:39:31Z
dc.title.none.fl_str_mv Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
title Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
spellingShingle Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
Díaz Díaz, Raimundo
Smart cities
Business model
Canvas
Sustainability
Santander
IoT
title_short Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
title_full Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
title_fullStr Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
title_full_unstemmed Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
title_sort Business model analysis of public services operating in the smart city ecosystem: The case of SmartSantander
dc.creator.none.fl_str_mv Díaz Díaz, Raimundo
Muñoz Gutiérrez, Luis|||0000-0002-7704-1199
Pérez González, Daniel|||0000-0002-1469-220X
author Díaz Díaz, Raimundo
author_facet Díaz Díaz, Raimundo
Muñoz Gutiérrez, Luis|||0000-0002-7704-1199
Pérez González, Daniel|||0000-0002-1469-220X
author_role author
author2 Muñoz Gutiérrez, Luis|||0000-0002-7704-1199
Pérez González, Daniel|||0000-0002-1469-220X
author2_role author
author
dc.contributor.none.fl_str_mv Universidad de Cantabria
dc.subject.none.fl_str_mv Smart cities
Business model
Canvas
Sustainability
Santander
IoT
topic Smart cities
Business model
Canvas
Sustainability
Santander
IoT
description As the deployment of Internet of Things and other enabling technologies is still in an initial phase worldwide, few research studies have addressed the associated business models. This paper aims to fill this gap. The main objective of this research is to gain a deeper knowledge about practical business models matching into a real-life smart city ecosystem. Hence, a benchmarking of eight urban services provided in the city of Santander has been carried out: waste management; water supply; traffic management; street lighting; augmented reality and tourism; incidences management, parks and gardens and citizen participation. Among the main results of our study, we highlight that those public services properly managed embedding IoT technology convey cost reductions in the long term. There is also a reduction in energy consumption and environmental impact with the consequent social impact. It should also be highlighted that most data are managed with the same platform. Last but not least, an emerging ecosystem of incentivized citizens has been proved to be arising.
publishDate 2017
dc.date.none.fl_str_mv 2017
2017-11-01
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/10902/11588
url http://hdl.handle.net/10902/11588
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Atribución-NoComercial-SinDerivadas 3.0 España
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Atribución-NoComercial-SinDerivadas 3.0 España
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv Future Generation Computer Systems, 2017, 76, 198-214
reponame:UCrea Repositorio Abierto de la Universidad de Cantabria
instname:Universidad de Cantabria (UC)
instname_str Universidad de Cantabria (UC)
reponame_str UCrea Repositorio Abierto de la Universidad de Cantabria
collection UCrea Repositorio Abierto de la Universidad de Cantabria
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,300724

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