A management tool for indicator-supported systems: A public health service application

We develop a decision-making methodology for hierarchical structures. It provides different decision makers with decision-oriented information based on obtained satisfaction levels. This is specially convenient for public services, where the main goal is user's satisfaction. Our methodology and...

Descripción completa

Detalles Bibliográficos
Autores: Carrizosa Priego, Emilio José, Conde Sánchez, Eduardo, Fernández, F.R., Puerto Albandoz, Justo
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:1992
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/107476
Acceso en línea:https://hdl.handle.net/11441/107476
https://doi.org/10.1016/0377-2217(92)90281-D
Access Level:acceso abierto
Palabra clave:Decision Support Systems
decision theory
multicriteria decision making
id ES_a67fbc5d8e3d2b60353c752deb541a9b
oai_identifier_str oai:idus.us.es:11441/107476
network_acronym_str ES
network_name_str España
repository_id_str
spelling A management tool for indicator-supported systems: A public health service applicationCarrizosa Priego, Emilio JoséConde Sánchez, EduardoFernández, F.R.Puerto Albandoz, JustoDecision Support Systemsdecision theorymulticriteria decision makingWe develop a decision-making methodology for hierarchical structures. It provides different decision makers with decision-oriented information based on obtained satisfaction levels. This is specially convenient for public services, where the main goal is user's satisfaction. Our methodology and its associated software (INDI) have been implemented in the Andalusian Health Service (SAS), supporting resource allocation decisions in order to reduce the complaints presented against such an institution.ELSEVIER SCIENCE BVEstadística e Investigación OperativaFQM329: Optimización1992info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://hdl.handle.net/11441/107476https://doi.org/10.1016/0377-2217(92)90281-Dreponame:idUS. Depósito de Investigación de la Universidad de Sevillainstname:Universidad de Sevilla (US)InglésEuropean Journal of Operational Research, 61 (1-2), 204-214.http://doi.org/10.1016/0377-2217(92)90281-Dinfo:eu-repo/semantics/openAccessoai:idus.us.es:11441/1074762026-06-17T12:51:07Z
dc.title.none.fl_str_mv A management tool for indicator-supported systems: A public health service application
title A management tool for indicator-supported systems: A public health service application
spellingShingle A management tool for indicator-supported systems: A public health service application
Carrizosa Priego, Emilio José
Decision Support Systems
decision theory
multicriteria decision making
title_short A management tool for indicator-supported systems: A public health service application
title_full A management tool for indicator-supported systems: A public health service application
title_fullStr A management tool for indicator-supported systems: A public health service application
title_full_unstemmed A management tool for indicator-supported systems: A public health service application
title_sort A management tool for indicator-supported systems: A public health service application
dc.creator.none.fl_str_mv Carrizosa Priego, Emilio José
Conde Sánchez, Eduardo
Fernández, F.R.
Puerto Albandoz, Justo
author Carrizosa Priego, Emilio José
author_facet Carrizosa Priego, Emilio José
Conde Sánchez, Eduardo
Fernández, F.R.
Puerto Albandoz, Justo
author_role author
author2 Conde Sánchez, Eduardo
Fernández, F.R.
Puerto Albandoz, Justo
author2_role author
author
author
dc.contributor.none.fl_str_mv Estadística e Investigación Operativa
FQM329: Optimización
dc.subject.none.fl_str_mv Decision Support Systems
decision theory
multicriteria decision making
topic Decision Support Systems
decision theory
multicriteria decision making
description We develop a decision-making methodology for hierarchical structures. It provides different decision makers with decision-oriented information based on obtained satisfaction levels. This is specially convenient for public services, where the main goal is user's satisfaction. Our methodology and its associated software (INDI) have been implemented in the Andalusian Health Service (SAS), supporting resource allocation decisions in order to reduce the complaints presented against such an institution.
publishDate 1992
dc.date.none.fl_str_mv 1992
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://hdl.handle.net/11441/107476
https://doi.org/10.1016/0377-2217(92)90281-D
url https://hdl.handle.net/11441/107476
https://doi.org/10.1016/0377-2217(92)90281-D
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv European Journal of Operational Research, 61 (1-2), 204-214.
http://doi.org/10.1016/0377-2217(92)90281-D
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv ELSEVIER SCIENCE BV
publisher.none.fl_str_mv ELSEVIER SCIENCE BV
dc.source.none.fl_str_mv reponame:idUS. Depósito de Investigación de la Universidad de Sevilla
instname:Universidad de Sevilla (US)
instname_str Universidad de Sevilla (US)
reponame_str idUS. Depósito de Investigación de la Universidad de Sevilla
collection idUS. Depósito de Investigación de la Universidad de Sevilla
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869415702815834112
score 15.300719

Similares en LA Referencia