An analysis of the perceived difficulties arising during the process of integrating management systems

Purpose: This study empirically scrutinises the difficulties that result from the integration of management systems and analyses the role of strategic actions and organisational factors on the difficulties-integration relationship. Design/methodology/approach: For the empirical application we use a...

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Detalhes bibliográficos
Autores: Abad Puente, Jesús|||0000-0003-1447-2087, Ricardo-Cabrera, Henrry, Medina-León, Alberto
Formato: artículo
Fecha de publicación:2016
País:España
Recursos:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/91429
Acesso em linha:https://hdl.handle.net/2117/91429
https://dx.doi.org/10.3926/jiem.1989
Access Level:acceso abierto
Palavra-chave:Total quality management
Industrial safety--Standards
Integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
Perceived difficulties
Sistemes integrats de gestió
Qualitat total -- Normes
Seguretat en el treball -- Normes
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
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spelling An analysis of the perceived difficulties arising during the process of integrating management systemsAbad Puente, Jesús|||0000-0003-1447-2087Ricardo-Cabrera, HenrryMedina-León, AlbertoTotal quality managementIndustrial safety--StandardsIntegrated management systemsISO 9001ISO 14001OHSAS 18001Perceived difficultiesSistemes integrats de gestióQualitat total -- NormesSeguretat en el treball -- NormesÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direccióPurpose: This study empirically scrutinises the difficulties that result from the integration of management systems and analyses the role of strategic actions and organisational factors on the difficulties-integration relationship. Design/methodology/approach: For the empirical application we use a unique dataset of Spanish certified firms (ISO 9001, ISO 14001 and OHSAS 18001) with integrated management system. We employ an analysis based on nonparametric tests to detect differences in the distribution of perceived difficulties across groups of firms grouped according to strategic choices and business size. Findings: Results show that the most relevant difficulty faced by managers is the employees’ resistance to chance. Also, results suggest that the effective integration of management systems is conditioned by the sequence of integration of the systems, the integration level achieved and the structure governing the new integrated system. We also report a negative relationship between perceived difficulties and firm size. Practical implications: For business strategists, our results underline the relevance of designing governance structures that match the requirements of the integrated system and interlock organisational and technical aspects at the design stage of the new integrated system. Additionally, the findings suggest that managers should also develop communication actions that increase the participation and involvement of workers at all stages of the integration process. Originality/value: Most research emphasises the benefits of integrated management systems. By analysing the difficulties that arise during the integration process, this study contributes to fill a gap in the literature on the problems associated with processes of organisational change, in our case the integration of management systems.Peer ReviewedOmniaScience20162016-10-0120162016-11-03journal articlehttp://purl.org/coar/resource_type/c_6501NAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2117/91429https://dx.doi.org/10.3926/jiem.1989reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution-NonCommercial 3.0 Spainhttp://creativecommons.org/licenses/by-nc/3.0/es/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/914292026-05-27T15:37:01Z
dc.title.none.fl_str_mv An analysis of the perceived difficulties arising during the process of integrating management systems
title An analysis of the perceived difficulties arising during the process of integrating management systems
spellingShingle An analysis of the perceived difficulties arising during the process of integrating management systems
Abad Puente, Jesús|||0000-0003-1447-2087
Total quality management
Industrial safety--Standards
Integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
Perceived difficulties
Sistemes integrats de gestió
Qualitat total -- Normes
Seguretat en el treball -- Normes
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
title_short An analysis of the perceived difficulties arising during the process of integrating management systems
title_full An analysis of the perceived difficulties arising during the process of integrating management systems
title_fullStr An analysis of the perceived difficulties arising during the process of integrating management systems
title_full_unstemmed An analysis of the perceived difficulties arising during the process of integrating management systems
title_sort An analysis of the perceived difficulties arising during the process of integrating management systems
dc.creator.none.fl_str_mv Abad Puente, Jesús|||0000-0003-1447-2087
Ricardo-Cabrera, Henrry
Medina-León, Alberto
author Abad Puente, Jesús|||0000-0003-1447-2087
author_facet Abad Puente, Jesús|||0000-0003-1447-2087
Ricardo-Cabrera, Henrry
Medina-León, Alberto
author_role author
author2 Ricardo-Cabrera, Henrry
Medina-León, Alberto
author2_role author
author
dc.subject.none.fl_str_mv Total quality management
Industrial safety--Standards
Integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
Perceived difficulties
Sistemes integrats de gestió
Qualitat total -- Normes
Seguretat en el treball -- Normes
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
topic Total quality management
Industrial safety--Standards
Integrated management systems
ISO 9001
ISO 14001
OHSAS 18001
Perceived difficulties
Sistemes integrats de gestió
Qualitat total -- Normes
Seguretat en el treball -- Normes
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
description Purpose: This study empirically scrutinises the difficulties that result from the integration of management systems and analyses the role of strategic actions and organisational factors on the difficulties-integration relationship. Design/methodology/approach: For the empirical application we use a unique dataset of Spanish certified firms (ISO 9001, ISO 14001 and OHSAS 18001) with integrated management system. We employ an analysis based on nonparametric tests to detect differences in the distribution of perceived difficulties across groups of firms grouped according to strategic choices and business size. Findings: Results show that the most relevant difficulty faced by managers is the employees’ resistance to chance. Also, results suggest that the effective integration of management systems is conditioned by the sequence of integration of the systems, the integration level achieved and the structure governing the new integrated system. We also report a negative relationship between perceived difficulties and firm size. Practical implications: For business strategists, our results underline the relevance of designing governance structures that match the requirements of the integrated system and interlock organisational and technical aspects at the design stage of the new integrated system. Additionally, the findings suggest that managers should also develop communication actions that increase the participation and involvement of workers at all stages of the integration process. Originality/value: Most research emphasises the benefits of integrated management systems. By analysing the difficulties that arise during the integration process, this study contributes to fill a gap in the literature on the problems associated with processes of organisational change, in our case the integration of management systems.
publishDate 2016
dc.date.none.fl_str_mv 2016
2016-10-01
2016
2016-11-03
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/91429
https://dx.doi.org/10.3926/jiem.1989
url https://hdl.handle.net/2117/91429
https://dx.doi.org/10.3926/jiem.1989
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv OmniaScience
publisher.none.fl_str_mv OmniaScience
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15.301603

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