Being “on a mission” at work: How to make mission statements effective in the healthcare sector

The identification of the mission in organizations is crucial, providing a purpose and giving transcendent meaning to each person’s work, among other benefits. But often mission statements are not carried out and have few practical results. This chapter aims to shed light on why it happens and how t...

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Detalles Bibliográficos
Autores: Fonseca Pires, José, de Carvalho, Diogo J. F., Rey, Carlos, Bastons, Miquel, Mas-Machuca, Marta
Tipo de recurso: capítulo de libro
Fecha de publicación:2022
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:dnet:recercat____::575919b91a968572cb54794b152928ff
Acceso en línea:https://hdl.handle.net/20.500.12328/5279
https://dx.doi.org/10.1007/978-981-16-7893-6_14
Access Level:acceso embargado
Palabra clave:Managing people
Management by missions
Motivation
Healthcare management
Gestionando personas
Gestión por misiones
Motivación
Gestión sanitaria
Gestió de persones
Gestió per missions
Motivació
Gestió sanitària
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Descripción
Sumario:The identification of the mission in organizations is crucial, providing a purpose and giving transcendent meaning to each person’s work, among other benefits. But often mission statements are not carried out and have few practical results. This chapter aims to shed light on why it happens and how to make missions effective. We focus on the health sector and particularly on hospitals. We conclude that (i) a mission should be a real service—with a logical fit to truth and good—which generates value for its stakeholders; (ii) to kindle a “sense of mission” among the whole company, employees need to internalize the mission, aligning their values with those of the company; (iii) mission needs to be implemented in all organizational dimensions so that the purpose can translate into action, suggesting the need to use an operative tool (dynamic mission); and (iv) it is essential that motor mission (the personal motivation while connected to the accomplishment of the company’s formal and dynamic mission) becomes a true end goal of the company’s members. Finally, we discuss how “motor mission” is activated by transcendent motivation. This motivation goes well beyond contractual theory and becomes the key to make missions effective.