Servitisation and technological complexity in family and non-family firms

Servitisation is an emerging topic in practice and in the academy. In this paper, we address the influence of family ownership on servitisation strategy, using data collected through the European manufacturing survey, an international large-scale survey on trends in manufacturing. We approach our hy...

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Detalles Bibliográficos
Autores: Marqués Gou, Pilar|||0000-0001-5536-8548, Bikfalvi, Andrea, Simon, Alexandra|||0000-0003-0803-8997, Llach, Josep|||0000-0001-8766-8756, Lerch, Christian
Tipo de recurso: artículo
Fecha de publicación:2015
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:ddd.uab.cat:288353
Acceso en línea:https://ddd.uab.cat/record/288353
https://dx.doi.org/urn:doi:10.1504/EJIM.2015.067855
Access Level:acceso abierto
Palabra clave:Europe
Family business
Family firms
Manufacturing
Services
Servitisation
SEW
Socioemotional wealth
Descripción
Sumario:Servitisation is an emerging topic in practice and in the academy. In this paper, we address the influence of family ownership on servitisation strategy, using data collected through the European manufacturing survey, an international large-scale survey on trends in manufacturing. We approach our hypotheses through the lens of the Socio-Emotional Wealth (SEW), considering the characteristics of family firms and the rationales for servitisation. This paper provides evidence of the important role of technological factors in understanding the particular behaviour of family firms and provides empirical support for the rationales behind the SEW approach.