The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process

Business management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we pro...

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Detalles Bibliográficos
Autores: Haya, Mariela, Franch Gutiérrez, Javier|||0000-0001-9733-8830, Mayol Sarroca, Enric|||0000-0003-3777-5857
Tipo de recurso: artículo
Fecha de publicación:2005
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/166444
Acceso en línea:https://hdl.handle.net/2117/166444
Access Level:acceso abierto
Palabra clave:Business planning
Business -- Data processing -- Management
Balanced scorecard
Goal-oriented languages
Activity diagrams
Business management
UML activity diagrams
i*
Empreses -- Planificació
Negocis -- Informàtica -- Direcció i administració
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
Àrees temàtiques de la UPC::Informàtica::Sistemes d'informació
id ES_95e4f21afa367d4908da4fc9dc0b5ee7
oai_identifier_str oai:upcommons.upc.edu:2117/166444
network_acronym_str ES
network_name_str España
repository_id_str
spelling The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation processHaya, MarielaFranch Gutiérrez, Javier|||0000-0001-9733-8830Mayol Sarroca, Enric|||0000-0003-3777-5857Business planningBusiness -- Data processing -- ManagementBalanced scorecardGoal-oriented languagesActivity diagramsBusiness managementUML activity diagramsi*Empreses -- PlanificacióNegocis -- Informàtica -- Direcció i administracióÀrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacionsÀrees temàtiques de la UPC::Informàtica::Sistemes d'informacióBusiness management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we propose a modeling strategy for the BSC implantation process. We will model it using UML Activity Diagrams and Strategy Dependency models of the language i*. The Activity Diagrams allow determining the order in which involved activities must be performed, and at the same time, to identify which people has the responsability to carry them out. The Strategic Dependency model allows showing the intentional aspects of the actors involved in the most strategic activities of this process. Finally, relationships among the actors and the people involved in the BSC implantation process are modelled using again the language i*. Although this paper only considers the case study of the BSC implantation, our proposal can be generalized to other implantation processes of systems with a high strategic impact on the organization, like ERP or CRM systems.Peer Reviewed20052005-01-0120192019-07-19journal articlehttp://purl.org/coar/resource_type/c_6501VoRhttp://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2117/166444reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution-NonCommercial 3.0 Spainhttp://creativecommons.org/licenses/by-nc/3.0/es/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/1664442026-05-27T15:37:01Z
dc.title.none.fl_str_mv The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
title The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
spellingShingle The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
Haya, Mariela
Business planning
Business -- Data processing -- Management
Balanced scorecard
Goal-oriented languages
Activity diagrams
Business management
UML activity diagrams
i*
Empreses -- Planificació
Negocis -- Informàtica -- Direcció i administració
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
Àrees temàtiques de la UPC::Informàtica::Sistemes d'informació
title_short The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
title_full The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
title_fullStr The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
title_full_unstemmed The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
title_sort The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process
dc.creator.none.fl_str_mv Haya, Mariela
Franch Gutiérrez, Javier|||0000-0001-9733-8830
Mayol Sarroca, Enric|||0000-0003-3777-5857
author Haya, Mariela
author_facet Haya, Mariela
Franch Gutiérrez, Javier|||0000-0001-9733-8830
Mayol Sarroca, Enric|||0000-0003-3777-5857
author_role author
author2 Franch Gutiérrez, Javier|||0000-0001-9733-8830
Mayol Sarroca, Enric|||0000-0003-3777-5857
author2_role author
author
dc.subject.none.fl_str_mv Business planning
Business -- Data processing -- Management
Balanced scorecard
Goal-oriented languages
Activity diagrams
Business management
UML activity diagrams
i*
Empreses -- Planificació
Negocis -- Informàtica -- Direcció i administració
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
Àrees temàtiques de la UPC::Informàtica::Sistemes d'informació
topic Business planning
Business -- Data processing -- Management
Balanced scorecard
Goal-oriented languages
Activity diagrams
Business management
UML activity diagrams
i*
Empreses -- Planificació
Negocis -- Informàtica -- Direcció i administració
Àrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
Àrees temàtiques de la UPC::Informàtica::Sistemes d'informació
description Business management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we propose a modeling strategy for the BSC implantation process. We will model it using UML Activity Diagrams and Strategy Dependency models of the language i*. The Activity Diagrams allow determining the order in which involved activities must be performed, and at the same time, to identify which people has the responsability to carry them out. The Strategic Dependency model allows showing the intentional aspects of the actors involved in the most strategic activities of this process. Finally, relationships among the actors and the people involved in the BSC implantation process are modelled using again the language i*. Although this paper only considers the case study of the BSC implantation, our proposal can be generalized to other implantation processes of systems with a high strategic impact on the organization, like ERP or CRM systems.
publishDate 2005
dc.date.none.fl_str_mv 2005
2005-01-01
2019
2019-07-19
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
VoR
http://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/166444
url https://hdl.handle.net/2117/166444
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,300724

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