The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
Our goal was to analyze the positive effect of job crafting activities involving nursing home employees on their perceived quality of care, and the moderating effect of organizational identification. A two-wave non-experimental design (with an interval of 12 months) was used. The Job Crafting Questi...
| Autores: | , , , , , |
|---|---|
| Tipo de documento: | artigo |
| Estado: | Versão publicada |
| Data de publicação: | 2021 |
| País: | España |
| Recursos: | Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya) |
| Repositório: | Recercat. Dipósit de la Recerca de Catalunya |
| OAI Identifier: | oai:recercat.cat:2445/199526 |
| Acesso em linha: | https://hdl.handle.net/2445/199526 |
| Access Level: | Acceso aberto |
| Palavra-chave: | Infermeria a domicili Cura de les persones grans Assistència a les persones grans Satisfacció en el treball Garantia de qualitat Compromís organitzacional Home nursing Older people's care Old age assistance Job satisfaction Quality assurance Organizational commitment |
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The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identificationRomeo Delgado, MarinaYepes i Baldó, MontserratNordin, MariaWesterberg, KristinaLundmark, RobertMorales, PamelaInfermeria a domiciliCura de les persones gransAssistència a les persones gransSatisfacció en el treballGarantia de qualitatCompromís organitzacionalHome nursingOlder people's careOld age assistanceJob satisfactionQuality assuranceOrganizational commitmentOur goal was to analyze the positive effect of job crafting activities involving nursing home employees on their perceived quality of care, and the moderating effect of organizational identification. A two-wave non-experimental design (with an interval of 12 months) was used. The Job Crafting Questionnaire, the Identification-Commitment Inventory, and the Quality of Care Questionnaire (QoC) were administered to 226 nursing home employees in two waves. The results of the hierarchi-cal regression analyses found significant association between job crafting subdimensions and quality of care twelve months later. Organizational identification was shown to play a moderating role in these relationships when analyzing the effect of cognitive crafting. In this sense, the effect of cognitive crafting on quality of care is only found with high levels of identifi-cation. The findings highlight the importance of the job crafting dimensions (task, relational and cognitive) when it comes to enhancing quality of care in residential homes for the elderly. This is especially relevant for cognitive crafting among employees with high levels of organizational identification. This research provides managers with guidance when allocating job crafting opportunities aimed at making improvements in quality of care. In this respect, organizations must offer job crafting training to stimulate and support their employees and, on the other hand, managers should encourage employees to craft their jobs, gearing their needs, abilities, and goals to corporate values and competencies.Springer Nature2023202320212023info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersion16 p.application/pdfapplication/pdfhttps://hdl.handle.net/2445/199526Articles publicats en revistes (Psicologia Social i Psicologia Quantitativa)reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)InglésReproducció del document publicat a: https://doi.org/10.1007/s12144-021-02317-yCurrent Psychology, 2021, vol. 42, p. 10613-10628https://doi.org/10.1007/s12144-021-02317-ycc-by (c) Romeo Delgado et al., 2021https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:recercat.cat:2445/1995262026-05-29T05:05:01Z |
| dc.title.none.fl_str_mv |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification |
| title |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification |
| spellingShingle |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification Romeo Delgado, Marina Infermeria a domicili Cura de les persones grans Assistència a les persones grans Satisfacció en el treball Garantia de qualitat Compromís organitzacional Home nursing Older people's care Old age assistance Job satisfaction Quality assurance Organizational commitment |
| title_short |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification |
| title_full |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification |
| title_fullStr |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification |
| title_full_unstemmed |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification |
| title_sort |
The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification |
| dc.creator.none.fl_str_mv |
Romeo Delgado, Marina Yepes i Baldó, Montserrat Nordin, Maria Westerberg, Kristina Lundmark, Robert Morales, Pamela |
| author |
Romeo Delgado, Marina |
| author_facet |
Romeo Delgado, Marina Yepes i Baldó, Montserrat Nordin, Maria Westerberg, Kristina Lundmark, Robert Morales, Pamela |
| author_role |
author |
| author2 |
Yepes i Baldó, Montserrat Nordin, Maria Westerberg, Kristina Lundmark, Robert Morales, Pamela |
| author2_role |
author author author author author |
| dc.subject.none.fl_str_mv |
Infermeria a domicili Cura de les persones grans Assistència a les persones grans Satisfacció en el treball Garantia de qualitat Compromís organitzacional Home nursing Older people's care Old age assistance Job satisfaction Quality assurance Organizational commitment |
| topic |
Infermeria a domicili Cura de les persones grans Assistència a les persones grans Satisfacció en el treball Garantia de qualitat Compromís organitzacional Home nursing Older people's care Old age assistance Job satisfaction Quality assurance Organizational commitment |
| description |
Our goal was to analyze the positive effect of job crafting activities involving nursing home employees on their perceived quality of care, and the moderating effect of organizational identification. A two-wave non-experimental design (with an interval of 12 months) was used. The Job Crafting Questionnaire, the Identification-Commitment Inventory, and the Quality of Care Questionnaire (QoC) were administered to 226 nursing home employees in two waves. The results of the hierarchi-cal regression analyses found significant association between job crafting subdimensions and quality of care twelve months later. Organizational identification was shown to play a moderating role in these relationships when analyzing the effect of cognitive crafting. In this sense, the effect of cognitive crafting on quality of care is only found with high levels of identifi-cation. The findings highlight the importance of the job crafting dimensions (task, relational and cognitive) when it comes to enhancing quality of care in residential homes for the elderly. This is especially relevant for cognitive crafting among employees with high levels of organizational identification. This research provides managers with guidance when allocating job crafting opportunities aimed at making improvements in quality of care. In this respect, organizations must offer job crafting training to stimulate and support their employees and, on the other hand, managers should encourage employees to craft their jobs, gearing their needs, abilities, and goals to corporate values and competencies. |
| publishDate |
2021 |
| dc.date.none.fl_str_mv |
2021 2023 2023 2023 |
| dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
| format |
article |
| status_str |
publishedVersion |
| dc.identifier.none.fl_str_mv |
https://hdl.handle.net/2445/199526 |
| url |
https://hdl.handle.net/2445/199526 |
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Inglés |
| language_invalid_str_mv |
Inglés |
| dc.relation.none.fl_str_mv |
Reproducció del document publicat a: https://doi.org/10.1007/s12144-021-02317-y Current Psychology, 2021, vol. 42, p. 10613-10628 https://doi.org/10.1007/s12144-021-02317-y |
| dc.rights.none.fl_str_mv |
cc-by (c) Romeo Delgado et al., 2021 https://creativecommons.org/licenses/by/4.0/ info:eu-repo/semantics/openAccess |
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cc-by (c) Romeo Delgado et al., 2021 https://creativecommons.org/licenses/by/4.0/ |
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openAccess |
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16 p. application/pdf application/pdf |
| dc.publisher.none.fl_str_mv |
Springer Nature |
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Springer Nature |
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Articles publicats en revistes (Psicologia Social i Psicologia Quantitativa) reponame:Recercat. Dipósit de la Recerca de Catalunya instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya) |
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Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya) |
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Recercat. Dipósit de la Recerca de Catalunya |
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Recercat. Dipósit de la Recerca de Catalunya |
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