The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification

Our goal was to analyze the positive effect of job crafting activities involving nursing home employees on their perceived quality of care, and the moderating effect of organizational identification. A two-wave non-experimental design (with an interval of 12 months) was used. The Job Crafting Questi...

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Autores: Romeo Delgado, Marina, Yepes i Baldó, Montserrat, Nordin, Maria, Westerberg, Kristina, Lundmark, Robert, Morales, Pamela
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2021
País:España
Recursos:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositório:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:2445/199526
Acesso em linha:https://hdl.handle.net/2445/199526
Access Level:Acceso aberto
Palavra-chave:Infermeria a domicili
Cura de les persones grans
Assistència a les persones grans
Satisfacció en el treball
Garantia de qualitat
Compromís organitzacional
Home nursing
Older people's care
Old age assistance
Job satisfaction
Quality assurance
Organizational commitment
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spelling The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identificationRomeo Delgado, MarinaYepes i Baldó, MontserratNordin, MariaWesterberg, KristinaLundmark, RobertMorales, PamelaInfermeria a domiciliCura de les persones gransAssistència a les persones gransSatisfacció en el treballGarantia de qualitatCompromís organitzacionalHome nursingOlder people's careOld age assistanceJob satisfactionQuality assuranceOrganizational commitmentOur goal was to analyze the positive effect of job crafting activities involving nursing home employees on their perceived quality of care, and the moderating effect of organizational identification. A two-wave non-experimental design (with an interval of 12 months) was used. The Job Crafting Questionnaire, the Identification-Commitment Inventory, and the Quality of Care Questionnaire (QoC) were administered to 226 nursing home employees in two waves. The results of the hierarchi-cal regression analyses found significant association between job crafting subdimensions and quality of care twelve months later. Organizational identification was shown to play a moderating role in these relationships when analyzing the effect of cognitive crafting. In this sense, the effect of cognitive crafting on quality of care is only found with high levels of identifi-cation. The findings highlight the importance of the job crafting dimensions (task, relational and cognitive) when it comes to enhancing quality of care in residential homes for the elderly. This is especially relevant for cognitive crafting among employees with high levels of organizational identification. This research provides managers with guidance when allocating job crafting opportunities aimed at making improvements in quality of care. In this respect, organizations must offer job crafting training to stimulate and support their employees and, on the other hand, managers should encourage employees to craft their jobs, gearing their needs, abilities, and goals to corporate values and competencies.Springer Nature2023202320212023info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersion16 p.application/pdfapplication/pdfhttps://hdl.handle.net/2445/199526Articles publicats en revistes (Psicologia Social i Psicologia Quantitativa)reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)InglésReproducció del document publicat a: https://doi.org/10.1007/s12144-021-02317-yCurrent Psychology, 2021, vol. 42, p. 10613-10628https://doi.org/10.1007/s12144-021-02317-ycc-by (c) Romeo Delgado et al., 2021https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:recercat.cat:2445/1995262026-05-29T05:05:01Z
dc.title.none.fl_str_mv The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
title The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
spellingShingle The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
Romeo Delgado, Marina
Infermeria a domicili
Cura de les persones grans
Assistència a les persones grans
Satisfacció en el treball
Garantia de qualitat
Compromís organitzacional
Home nursing
Older people's care
Old age assistance
Job satisfaction
Quality assurance
Organizational commitment
title_short The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
title_full The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
title_fullStr The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
title_full_unstemmed The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
title_sort The influence of job crafting on the quality of care provided by nursing home employees: The moderating effect of organizational identification
dc.creator.none.fl_str_mv Romeo Delgado, Marina
Yepes i Baldó, Montserrat
Nordin, Maria
Westerberg, Kristina
Lundmark, Robert
Morales, Pamela
author Romeo Delgado, Marina
author_facet Romeo Delgado, Marina
Yepes i Baldó, Montserrat
Nordin, Maria
Westerberg, Kristina
Lundmark, Robert
Morales, Pamela
author_role author
author2 Yepes i Baldó, Montserrat
Nordin, Maria
Westerberg, Kristina
Lundmark, Robert
Morales, Pamela
author2_role author
author
author
author
author
dc.subject.none.fl_str_mv Infermeria a domicili
Cura de les persones grans
Assistència a les persones grans
Satisfacció en el treball
Garantia de qualitat
Compromís organitzacional
Home nursing
Older people's care
Old age assistance
Job satisfaction
Quality assurance
Organizational commitment
topic Infermeria a domicili
Cura de les persones grans
Assistència a les persones grans
Satisfacció en el treball
Garantia de qualitat
Compromís organitzacional
Home nursing
Older people's care
Old age assistance
Job satisfaction
Quality assurance
Organizational commitment
description Our goal was to analyze the positive effect of job crafting activities involving nursing home employees on their perceived quality of care, and the moderating effect of organizational identification. A two-wave non-experimental design (with an interval of 12 months) was used. The Job Crafting Questionnaire, the Identification-Commitment Inventory, and the Quality of Care Questionnaire (QoC) were administered to 226 nursing home employees in two waves. The results of the hierarchi-cal regression analyses found significant association between job crafting subdimensions and quality of care twelve months later. Organizational identification was shown to play a moderating role in these relationships when analyzing the effect of cognitive crafting. In this sense, the effect of cognitive crafting on quality of care is only found with high levels of identifi-cation. The findings highlight the importance of the job crafting dimensions (task, relational and cognitive) when it comes to enhancing quality of care in residential homes for the elderly. This is especially relevant for cognitive crafting among employees with high levels of organizational identification. This research provides managers with guidance when allocating job crafting opportunities aimed at making improvements in quality of care. In this respect, organizations must offer job crafting training to stimulate and support their employees and, on the other hand, managers should encourage employees to craft their jobs, gearing their needs, abilities, and goals to corporate values and competencies.
publishDate 2021
dc.date.none.fl_str_mv 2021
2023
2023
2023
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://hdl.handle.net/2445/199526
url https://hdl.handle.net/2445/199526
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv Reproducció del document publicat a: https://doi.org/10.1007/s12144-021-02317-y
Current Psychology, 2021, vol. 42, p. 10613-10628
https://doi.org/10.1007/s12144-021-02317-y
dc.rights.none.fl_str_mv cc-by (c) Romeo Delgado et al., 2021
https://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv cc-by (c) Romeo Delgado et al., 2021
https://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 16 p.
application/pdf
application/pdf
dc.publisher.none.fl_str_mv Springer Nature
publisher.none.fl_str_mv Springer Nature
dc.source.none.fl_str_mv Articles publicats en revistes (Psicologia Social i Psicologia Quantitativa)
reponame:Recercat. Dipósit de la Recerca de Catalunya
instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
instname_str Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
reponame_str Recercat. Dipósit de la Recerca de Catalunya
collection Recercat. Dipósit de la Recerca de Catalunya
repository.name.fl_str_mv
repository.mail.fl_str_mv
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