Del derrotismo a la acción: Hoja de ruta para la creación de confianza
Trust anticipates collective action and cooperation. When there is trust, people offer less resistance to relate and share information and innovate, spend less time and resources to controlling and watching each other, and are more comfortable and happy to engage in interactions. Countries with high...
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| Tipo de recurso: | artículo |
| Fecha de publicación: | 2020 |
| País: | España |
| Institución: | Universidad Autónoma de Madrid |
| Repositorio: | Biblos-e Archivo. Repositorio Institucional de la UAM |
| Idioma: | español |
| OAI Identifier: | oai:repositorio.uam.es:10486/695540 |
| Acceso en línea: | http://hdl.handle.net/10486/695540 https://dx.doi.org/10.18042/cepc/rep.190.08 |
| Access Level: | acceso abierto |
| Palabra clave: | Citizens Collaboration Public officials Roadmap Trust Derecho |
| Sumario: | Trust anticipates collective action and cooperation. When there is trust, people offer less resistance to relate and share information and innovate, spend less time and resources to controlling and watching each other, and are more comfortable and happy to engage in interactions. Countries with high levels of trust have higher state efficiency, lower corruption, higher social equity. Now, what about other countries? How is it possible to reverse scenarios where distrust is the rule and the vicious circles predominate? The aim of this work is double. First, it seeks to systematize the literature on the repair of trust (dispersed in different disciplinary areas), and to propose a useful analytical scheme. Second, it offers an operating route with indications to explore the factors that determine distrust in each case (dissatisfaction, imagery, and emotionality) and find the best answers to their reconstruction, reparation or creation. |
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