Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal
This study explores the growing significance of Large Language Models (LLMs) in tourism, for their current and potential applications. It aims to achieve two primary objectives: first, to develop a novel hetero-intelligence framework merging human and artificial intelligence (AI) to address contempo...
| Autores: | , , , , |
|---|---|
| Tipo de documento: | artigo |
| Estado: | Versão publicada |
| Data de publicação: | 2024 |
| País: | España |
| Recursos: | Universidad de Sevilla (US) |
| Repositório: | idUS. Depósito de Investigación de la Universidad de Sevilla |
| OAI Identifier: | oai:idus.us.es:11441/163888 |
| Acesso em linha: | https://hdl.handle.net/11441/163888 https://doi.org/10.18089/tms.2024SI04 |
| Access Level: | Acceso aberto |
| Palavra-chave: | Sustainable tourism planning Hetero-intelligent performance testing Human intelligence Conversational generative AI Large language models ChatGPT |
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Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposalBuitrago Esquinas, Eva MaríaYñíguez Ovando, RocíoPuig Cabrera, MiguelCustódio Santos, MargaridaSantos, José Antonio C.Sustainable tourism planningHetero-intelligent performance testingHuman intelligenceConversational generative AILarge language modelsChatGPTThis study explores the growing significance of Large Language Models (LLMs) in tourism, for their current and potential applications. It aims to achieve two primary objectives: first, to develop a novel hetero-intelligence framework merging human and artificial intelligence (AI) to address contemporary sustainability challenges in tourism; second, to validate this framework by applying it to sustainable tourism planning, assessing LLMs' capabilities and limitations. The research employs a hetero-intelligence performance test, contrasting human intelligence and AI contributions in sustainable tourism planning with overtourism as a proxy challenge. Results showed that hetero-intelligence could effectively address sustainability issues in tourism, provided human and AI strengths and weaknesses are understood. LLMs proved useful in diagnosing and proposing solutions for sustainability-related issues. However, a rigorous methodological framework is essential to ensure unbiased outcomes. The research offers practical guidelines for applying this approach and significantly contributes to epistemological and empirical dimensions, providing valuable insights for researchers and tourism planners. The study calls for more empirical research to validate the methodology and explore ethical and legal dimensions, extending hetero-intelligence applications to broader sustainability challenges in tourism.Este estudio explora la creciente importancia de los Modelos de Lenguaje Grande (LLMs) en el turismo en sus aplicaciones actuales y potenciales. Se plantean dos objetivos principales. Primero, desarrollar un nuevo marco hetero-inteligente que, combinando la inteligencia humana y artificial (IA), aborde los desafíos actuales de sostenibilidad en el turismo; segundo objetivo, validar este marco para la planificación turística sostenible, evaluando capacidades y limitaciones de los LLM. La investigación emplea una prueba de desempeño hetero-inteligente, contrastando las contribuciones de la inteligencia humana y la IA en la planificación del overtourism. Los resultados mostraron que la hetero-inteligencia podría abordar eficazmente los problemas de sostenibilidad en el turismo, teniendo en cuenta las fortalezas y debilidades de los humanos y de la IA. Los LLM resultaron útiles para diagnosticar y proponer soluciones a cuestiones sobre la sostenibilidad. Sin embargo, un marco metodológico riguroso es esencial para garantizar resultados imparciales. La investigación proporciona conocimientos valiosos para investigadores y planificadores turísticos. Pero es necesario mayor investigación empírica para validar la metodología y explorar dimensiones éticas y legales en desafíos más amplios de sostenibilidad en el turismo..Universidade do AlgarveAnálisis Económico y Economía PolíticaEconomía Aplicada III2024info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://hdl.handle.net/11441/163888https://doi.org/10.18089/tms.2024SI04reponame:idUS. Depósito de Investigación de la Universidad de Sevillainstname:Universidad de Sevilla (US)InglésTourism & Management Studies, 20 (Special Issue), 45-59.https://www.tmstudies.net/index.php/ectms/article/view/2726info:eu-repo/semantics/openAccessoai:idus.us.es:11441/1638882026-06-17T12:51:07Z |
| dc.title.none.fl_str_mv |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal |
| title |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal |
| spellingShingle |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal Buitrago Esquinas, Eva María Sustainable tourism planning Hetero-intelligent performance testing Human intelligence Conversational generative AI Large language models ChatGPT |
| title_short |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal |
| title_full |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal |
| title_fullStr |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal |
| title_full_unstemmed |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal |
| title_sort |
Artificial Intelligence and sustainable tourism planning: A hetero-intelligence methodology proposal |
| dc.creator.none.fl_str_mv |
Buitrago Esquinas, Eva María Yñíguez Ovando, Rocío Puig Cabrera, Miguel Custódio Santos, Margarida Santos, José Antonio C. |
| author |
Buitrago Esquinas, Eva María |
| author_facet |
Buitrago Esquinas, Eva María Yñíguez Ovando, Rocío Puig Cabrera, Miguel Custódio Santos, Margarida Santos, José Antonio C. |
| author_role |
author |
| author2 |
Yñíguez Ovando, Rocío Puig Cabrera, Miguel Custódio Santos, Margarida Santos, José Antonio C. |
| author2_role |
author author author author |
| dc.contributor.none.fl_str_mv |
Análisis Económico y Economía Política Economía Aplicada III |
| dc.subject.none.fl_str_mv |
Sustainable tourism planning Hetero-intelligent performance testing Human intelligence Conversational generative AI Large language models ChatGPT |
| topic |
Sustainable tourism planning Hetero-intelligent performance testing Human intelligence Conversational generative AI Large language models ChatGPT |
| description |
This study explores the growing significance of Large Language Models (LLMs) in tourism, for their current and potential applications. It aims to achieve two primary objectives: first, to develop a novel hetero-intelligence framework merging human and artificial intelligence (AI) to address contemporary sustainability challenges in tourism; second, to validate this framework by applying it to sustainable tourism planning, assessing LLMs' capabilities and limitations. The research employs a hetero-intelligence performance test, contrasting human intelligence and AI contributions in sustainable tourism planning with overtourism as a proxy challenge. Results showed that hetero-intelligence could effectively address sustainability issues in tourism, provided human and AI strengths and weaknesses are understood. LLMs proved useful in diagnosing and proposing solutions for sustainability-related issues. However, a rigorous methodological framework is essential to ensure unbiased outcomes. The research offers practical guidelines for applying this approach and significantly contributes to epistemological and empirical dimensions, providing valuable insights for researchers and tourism planners. The study calls for more empirical research to validate the methodology and explore ethical and legal dimensions, extending hetero-intelligence applications to broader sustainability challenges in tourism. |
| publishDate |
2024 |
| dc.date.none.fl_str_mv |
2024 |
| dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
| format |
article |
| status_str |
publishedVersion |
| dc.identifier.none.fl_str_mv |
https://hdl.handle.net/11441/163888 https://doi.org/10.18089/tms.2024SI04 |
| url |
https://hdl.handle.net/11441/163888 https://doi.org/10.18089/tms.2024SI04 |
| dc.language.none.fl_str_mv |
Inglés |
| language_invalid_str_mv |
Inglés |
| dc.relation.none.fl_str_mv |
Tourism & Management Studies, 20 (Special Issue), 45-59. https://www.tmstudies.net/index.php/ectms/article/view/2726 |
| dc.rights.none.fl_str_mv |
info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
| dc.publisher.none.fl_str_mv |
Universidade do Algarve |
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Universidade do Algarve |
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reponame:idUS. Depósito de Investigación de la Universidad de Sevilla instname:Universidad de Sevilla (US) |
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Universidad de Sevilla (US) |
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idUS. Depósito de Investigación de la Universidad de Sevilla |
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idUS. Depósito de Investigación de la Universidad de Sevilla |
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15,812429 |