Loyalty model in the sharing economy platforms in the Covid-19 setting; the role of perceived social responsibility and trust

This article was written as part of a research project titled ’Improvement of quality in collaborative consumptioncompanies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry ofScience, Innovation and Universities of Spain within the aid programme for R&D “...

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Detalles Bibliográficos
Autores: Akhmedova, Anna, Marimon, Frederic, Mas-Machuca, Marta
Tipo de recurso: artículo
Fecha de publicación:2025
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:20.500.12328/4853
Acceso en línea:http://hdl.handle.net/20.500.12328/4853
https://dx.doi.org/10.3926/ic.2655
Access Level:acceso abierto
Palabra clave:Economia col·laborativa
Plataformes digitals
Qualitat de servei percebuda
COVID-19
Economía colaborativa
Plataformas digitales
Calidad percibida del servicio
Sharing economy
Digital platforms
Perceived service quality
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Descripción
Sumario:This article was written as part of a research project titled ’Improvement of quality in collaborative consumptioncompanies: Model, scale and loyalty (CC-QUAL)’ (ref: RTI2018-096279-B-I00) financed by the Ministry ofScience, Innovation and Universities of Spain within the aid programme for R&D “Retos Investigación”projects.