Determinants of the adoption of an online community for people with diabetes: a qualitative study

This study explores user experiences of CompARTE Diabetes, a nurse-moderated online peer support community, to identify factors influencing its adoption using the Non-adoption, Abandoning, Scaleup, Spread, and Sustainability (NASSS) framework. A qualitative descriptive design was employed through se...

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Autores: Bujanda Sainz de Murieta, Arantxa, Escalada Hernández, Paula, San Martín Rodríguez, Leticia, Soto Ruiz, María Nelia
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2025
País:España
Institución:Universidad Pública de Navarra
Repositorio:Academica-e. Repositorio Institucional de la Universidad Pública de Navarra
OAI Identifier:oai:academica-e.unavarra.es:2454/55490
Acceso en línea:https://hdl.handle.net/2454/55490
Access Level:acceso abierto
Palabra clave:Diabetes mellitus
Online community
Peer support
Qualitative study
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spelling Determinants of the adoption of an online community for people with diabetes: a qualitative studyBujanda Sainz de Murieta, ArantxaEscalada Hernández, PaulaSan Martín Rodríguez, LeticiaSoto Ruiz, María NeliaDiabetes mellitusOnline communityPeer supportQualitative studyThis study explores user experiences of CompARTE Diabetes, a nurse-moderated online peer support community, to identify factors influencing its adoption using the Non-adoption, Abandoning, Scaleup, Spread, and Sustainability (NASSS) framework. A qualitative descriptive design was employed through semi-structured interviews with 15 adult users (33.3% women; aged 19¿65, M = 42.3) conducted between November and December 2024. Participants were purposively selected and met inclusion criteria. Data were thematically analysed using a deductive approach aligned with the NASSS, supported by inductive coding. Adoption was facilitated by a user-friendly interface, mobile app functionality, and attractive design. Nurse moderation was pivotal in fostering trust, curbing misinformation, and promoting meaningful discussion. Participants highlighted the value of innovative content, gamification, and hybrid (online/offline) interactions. Peer support reduced isolation, improved emotional well-being, and enhanced self-care. Barriers included technical difficulties, limited time, stigma, and challenges in integrating diabetes management into daily life. In conclusion, moderated virtual communities such as CompARTE Diabetes offer emotional, educational, and practical support for people with diabetes. Their success depends on overcoming digital divides, maintaining professional moderation, and fostering user engagement to enhance chronic illness selfmanagement. Future studies should explore the long-term effects on clinical outcomes and assess strategies to enhance inclusivity across diverse populations.The online community "Comparte Diabetes" was funded by InnovaSocial Program, promoted by Fundación Caja Navarra y Fundación "la Caixa".Nature ResearchCiencias de la SaludOsasun Zientziak2025info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/mswordhttps://hdl.handle.net/2454/55490reponame:Academica-e. Repositorio Institucional de la Universidad Pública de Navarrainstname:Universidad Pública de NavarraInglés© The Author(s) 2025. This article is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.https://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessoai:academica-e.unavarra.es:2454/554902026-06-17T12:41:47Z
dc.title.none.fl_str_mv Determinants of the adoption of an online community for people with diabetes: a qualitative study
title Determinants of the adoption of an online community for people with diabetes: a qualitative study
spellingShingle Determinants of the adoption of an online community for people with diabetes: a qualitative study
Bujanda Sainz de Murieta, Arantxa
Diabetes mellitus
Online community
Peer support
Qualitative study
title_short Determinants of the adoption of an online community for people with diabetes: a qualitative study
title_full Determinants of the adoption of an online community for people with diabetes: a qualitative study
title_fullStr Determinants of the adoption of an online community for people with diabetes: a qualitative study
title_full_unstemmed Determinants of the adoption of an online community for people with diabetes: a qualitative study
title_sort Determinants of the adoption of an online community for people with diabetes: a qualitative study
dc.creator.none.fl_str_mv Bujanda Sainz de Murieta, Arantxa
Escalada Hernández, Paula
San Martín Rodríguez, Leticia
Soto Ruiz, María Nelia
author Bujanda Sainz de Murieta, Arantxa
author_facet Bujanda Sainz de Murieta, Arantxa
Escalada Hernández, Paula
San Martín Rodríguez, Leticia
Soto Ruiz, María Nelia
author_role author
author2 Escalada Hernández, Paula
San Martín Rodríguez, Leticia
Soto Ruiz, María Nelia
author2_role author
author
author
dc.contributor.none.fl_str_mv Ciencias de la Salud
Osasun Zientziak
dc.subject.none.fl_str_mv Diabetes mellitus
Online community
Peer support
Qualitative study
topic Diabetes mellitus
Online community
Peer support
Qualitative study
description This study explores user experiences of CompARTE Diabetes, a nurse-moderated online peer support community, to identify factors influencing its adoption using the Non-adoption, Abandoning, Scaleup, Spread, and Sustainability (NASSS) framework. A qualitative descriptive design was employed through semi-structured interviews with 15 adult users (33.3% women; aged 19¿65, M = 42.3) conducted between November and December 2024. Participants were purposively selected and met inclusion criteria. Data were thematically analysed using a deductive approach aligned with the NASSS, supported by inductive coding. Adoption was facilitated by a user-friendly interface, mobile app functionality, and attractive design. Nurse moderation was pivotal in fostering trust, curbing misinformation, and promoting meaningful discussion. Participants highlighted the value of innovative content, gamification, and hybrid (online/offline) interactions. Peer support reduced isolation, improved emotional well-being, and enhanced self-care. Barriers included technical difficulties, limited time, stigma, and challenges in integrating diabetes management into daily life. In conclusion, moderated virtual communities such as CompARTE Diabetes offer emotional, educational, and practical support for people with diabetes. Their success depends on overcoming digital divides, maintaining professional moderation, and fostering user engagement to enhance chronic illness selfmanagement. Future studies should explore the long-term effects on clinical outcomes and assess strategies to enhance inclusivity across diverse populations.
publishDate 2025
dc.date.none.fl_str_mv 2025
dc.type.none.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.none.fl_str_mv https://hdl.handle.net/2454/55490
url https://hdl.handle.net/2454/55490
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
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dc.publisher.none.fl_str_mv Nature Research
publisher.none.fl_str_mv Nature Research
dc.source.none.fl_str_mv reponame:Academica-e. Repositorio Institucional de la Universidad Pública de Navarra
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instname_str Universidad Pública de Navarra
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